Website: 1stcallgas.com
Category: home-services
City: Sheffield
Country: US
Founded: 2013
Employees: 11-20
**What is 1stcallgas?** 1stcallgas is a company founded in 2004 and headquartered in Sheffield, UK. It employs between 11 and 20 people and specializes in providing engineering services focused on gas, heating, plumbing, and electrical works. The company primarily serves residential and commercial customers in South Yorkshire and nearby regions. It holds Gas Safe registration, ensuring compliance with relevant safety standards. **How does it work?** The company operates by dispatching skilled engineers to customer sites for assessments, repairs, installations, and maintenance of boilers, heating systems, plumbing fixtures, and electrical components. Customers can request services locally via telephone or online inquiries. 1stcallgas technicians are trained to manage multiple systems efficiently, including renewable energy solutions. The business emphasizes fast and reliable service with attention to safety regulations. **Products and services** 1stcallgas offers a range of core services such as boiler installation and repair, central heating installations and servicing, plumbing maintenance, and minor electrical works. They also provide consultation and implementation for renewable energy systems related to heating. The company caters to both emergency repairs and planned maintenance schedules. Their offerings focus on practical solutions for domestic and commercial properties, delivered by qualified Gas Safe engineers.
Response rate: 0%
Some users mention that the response time can vary; a few had to wait longer than expected for repairs. However, there are also positive comments about quick turnaround times for emergency services.
A couple of users reported unsatisfactory repairs where issues reoccurred soon after service. Yet, many others were satisfied with the work done, noting their engineers were experienced and friendly.
Yes, all technicians are Gas Safe registered, which means they meet necessary safety regulations. Most people find this reassuring when having any gas-related work done.
Prices at 1stcallgas seem to be in line with other local companies, but some users feel that they are a bit on the higher side for certain services. However, many agree that you get what you pay for in terms of quality.
Several users brought up issues with customer service, saying it took time to get responses. But there are also folks who had positive interactions and found the staff helpful.
Yeah, they do offer planned maintenance schedules, which many users say is a great way to keep everything running smoothly. Just make sure to call or reach out online to set it up.