pésimo servicio, me dejaron sin solución durante semanas. no lo recomiendo a nadie.
Read 20 published reviews for 23andme. See ratings, business responses, and signals available on GuardOpinion.
Website: 23andme.com
Category: health-wellness
City: Sunnyvale
Country: US
Founded: 2006
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScorepésimo servicio, me dejaron sin solución durante semanas. no lo recomiendo a nadie.
Support took 5 days to reply and then just closed my ticket without fixing anything. joke of a company!
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice tbh
good value for money, does what i need. onboarding could be better but im happy now imo
solid product, fair price, does what it promises. no bs, no hidden charges. refreshing tbh
Muy contento. Llegó antes de lo esperado y todo en perfectas condiciones.
used to be better tbh. feels like development slowed down. still functional just not exciting!
used to be good but they keep adding useless features and breaking the ones that worked. classic!
el soporte es muy atento y resuelven las dudas rápido. eso genera mucha confianza.
the core product is great. the extra stuff (billing, account management) could be smoother tbh
**What is 23andMe?** 23andMe is a genetic testing company founded in 2006, headquartered in Sunnyvale, California. It targets consumers interested in learning about their ancestry, health traits, and genetic predispositions. The company specializes in direct-to-consumer genetic testing services. It uses saliva samples to extract DNA and generate reports related to genetic information. **How does it work?** Customers purchase a genetic testing kit and submit a saliva sample through the mail. 23andMe’s laboratory analyzes the DNA extracted from the sample to produce reports on ancestry composition, health risks, traits, and wellness factors. The results are delivered via an online platform where users can explore their genetic data. The platform also provides educational information and personalized health insights based on the genetic results. **Products and services** 23andMe offers genetic testing kits that include ancestry analysis and health predisposition reports. Their service includes ancestry composition, carrier status for inherited conditions, wellness reports, and traits reports. Results are accessible through a customer account on their website, where users can learn about their genetic makeup and potential health implications. The platform integrates genetics with educational resources for user understanding.
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Learn more about GuardScoreResponse rate: 0%
A lot of users have mentioned frustration with the slow response times from customer service. With the price being around $200, people expect better communication and support when issues arise.
Some users are worried about data security and how their genetic information could be used. It's a hot topic, especially with recent rumors about the company's financial situation and data handling practices.
Opinions vary; some think 23andMe offers solid ancestry insights, while others feel it lacks depth compared to other tests. There are also mentions of unexpected matches that left some users confused.
There's been quite a bit of chatter about rumors suggesting 23andMe might go bankrupt. Users are concerned about what that means for their data and the availability of services.
Many users debate whether the $200 price tag justifies the results. Some find it invaluable for understanding their heritage and health risks, while others think it's not worth the money due to various issues.
Some users find the health insights useful, though not everyone is convinced of their accuracy. There's a general feeling that while they offer interesting info, they shouldn't replace professional medical advice.