23andme

Read 20 published reviews for 23andme. See ratings, business responses, and signals available on GuardOpinion.

Website: 23andme.com

Category: health-wellness

City: Sunnyvale

Country: US

Founded: 2006

Rating: 4.0/5Based on 20 Reviews

GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.

Learn more about GuardScore

Customer reviews for 23andme

  1. StormRaven_opRating: 4/5Verified

    Satisfecho

    cuatro estrellas porque nada es perfecto pero esto se acerca bastante. buen producto fr

  2. NeonViper_xdRating: 2/5

    Disappointing

    used to be good but they keep adding useless features and breaking the ones that worked. classic!

  3. NightPhoenix_realRating: 5/5Verified

    Best I've tried

    works great, no bugs, fast. what more do you want fr personally

  4. XXPlayer_fxRating: 5/5Verified

    consistent experience every time. doesnt always wow but never disappoints either. thats rare fr

  5. BlazeLynx_opRating: 3/5Verified

    three stars because its fine but fine isnt good enough for what they charge ngl

  6. StormKnight_proRating: 1/5Verified

    pésimo servicio, me dejaron sin solución durante semanas. no lo recomiendo a nadie.

  7. BlazeNode_xdRating: 3/5

    Mixed feelings

    three stars because its fine but fine isnt good enough for what they charge tbh

  8. GhostLynx99Rating: 5/5Verified

    Top tier

    been using this for like 6 months now and cant complain. does what it says on the tin!

  9. xXHawk_twitchRating: 3/5Verified

    Could be better

    three stars because its fine but fine isnt good enough for what they charge ngl

  10. RageAce2024Rating: 4/5Verified

    good value for money, does what i need. onboarding could be better but im happy now imo

About 23andme: Reviews

Pros

  • Provides detailed ancestry and health genetic information from a simple saliva sample
  • Accessible online platform for reviewing genetic data and reports
  • Includes educational resources to help users understand genetic information

Cons

  • Genetic results may cause anxiety or misinterpretation without medical guidance
  • Limited scope compared to full clinical genetic testing and counseling
  • Privacy concerns regarding genetic data storage and use

Business Description

**What is 23andMe?** 23andMe is a genetic testing company founded in 2006, headquartered in Sunnyvale, California. It targets consumers interested in learning about their ancestry, health traits, and genetic predispositions. The company specializes in direct-to-consumer genetic testing services. It uses saliva samples to extract DNA and generate reports related to genetic information. **How does it work?** Customers purchase a genetic testing kit and submit a saliva sample through the mail. 23andMe’s laboratory analyzes the DNA extracted from the sample to produce reports on ancestry composition, health risks, traits, and wellness factors. The results are delivered via an online platform where users can explore their genetic data. The platform also provides educational information and personalized health insights based on the genetic results. **Products and services** 23andMe offers genetic testing kits that include ancestry analysis and health predisposition reports. Their service includes ancestry composition, carrier status for inherited conditions, wellness reports, and traits reports. Results are accessible through a customer account on their website, where users can learn about their genetic makeup and potential health implications. The platform integrates genetics with educational resources for user understanding.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.

Volume · More reviews can make the score more stable, but it remains an informational signal.

Learn more about GuardScore
genetic-testingdna-analysisancestry-reportshealth-predispositionwellness-reportsconsumer-geneticssaliva-testing

Business activity: 23andme

Response rate: 0%

Frequently Asked Questions about 23andme

Why is 23andMe's customer service so unresponsive?

A lot of users have mentioned frustration with the slow response times from customer service. With the price being around $200, people expect better communication and support when issues arise.

Are there concerns about data privacy with 23andMe?

Some users are worried about data security and how their genetic information could be used. It's a hot topic, especially with recent rumors about the company's financial situation and data handling practices.

Is the accuracy of 23andMe's ancestry results reliable?

Opinions vary; some think 23andMe offers solid ancestry insights, while others feel it lacks depth compared to other tests. There are also mentions of unexpected matches that left some users confused.

What are the latest updates on 23andMe's financial health?

There's been quite a bit of chatter about rumors suggesting 23andMe might go bankrupt. Users are concerned about what that means for their data and the availability of services.

Is 23andMe worth the cost?

Many users debate whether the $200 price tag justifies the results. Some find it invaluable for understanding their heritage and health risks, while others think it's not worth the money due to various issues.

Can I trust the health reports generated by 23andMe?

Some users find the health insights useful, though not everyone is convinced of their accuracy. There's a general feeling that while they offer interesting info, they shouldn't replace professional medical advice.