Website: 50floor.com
Category: construction-manufacturing
City: Tucker
Country: US
Founded: 2010
Employees: 51-200
**What is 50Floor?** 50Floor is a retail flooring company established in 2007, headquartered in Tucker, Georgia. The company specializes in providing flooring products and installation services with a focus on residential customers. It operates primarily within the United States, serving homeowners interested in upgrading or replacing their floors with professional assistance. **How does it work?** 50Floor provides a service model where customers schedule a free in-home consultation. Flooring samples are brought directly to the customer's residence, allowing them to see and feel different options such as laminate, luxury vinyl, carpet, and hardwood. The company offers upfront pricing during the consultation and often completes the installation the same day. **Products and services** 50Floor offers a variety of flooring options including laminate, hardwood, luxury vinyl, and carpet. Its core services comprise personalized in-home consultations and professional flooring installation. The business handles product delivery, selection assistance with samples, and installation execution, providing a full-service retail flooring experience within customers' homes.
Response rate: 0%
A lot of users seem to think their warranties are solid since they’re handled by their own techs. It gives some peace of mind knowing that if something goes wrong, they might actually fix it without hassle.
Some users have complained about the quality of installation, mentioning off-color work and even stuff like debris under their laminate floors. It seems like experiences can vary a lot depending on the crew they send out.
Honestly, several users have mentioned feeling pressured during the sales process, with some salespeople pushing for more expensive options than necessary. It’s something to be aware of if you decide to go with them.
There are mixed reviews; some folks do recommend 50Floor because of the decent warranties and product selection. But others have had pretty rough experiences, especially with installation quality, so it seems like a gamble.
Users have raised various complaints, including poor installation, refusal to fix defects, and issues with color matching. It looks like while some customers have happy endings, others are left frustrated.
Based on what I've seen, some people have had to fight to get their concerns addressed, particularly around installation mistakes. It sounds like the response can be hit or miss, so it might depend on the specific issue.