Website: 5starcables.com
Category: e-commerce-retail
City: La Crosse
Country: US
Founded: 2012
Employees: 11-50
**What is 5 Star Cables?** 5 Star Cables is a company founded in 2009 and headquartered in La Crosse, Wisconsin. It specializes in producing and supplying high-quality cables, including HDMI and extension cables. The company primarily supports telecommunications and internet-related services. It employs about 23 people, focusing on cable manufacturing at a mid-sized scale. Its target audience includes businesses and consumers requiring reliable cable products for audio, video, and internet connectivity. **How does it work?** 5 Star Cables designs and manufactures cables that meet industry standards for quality and performance. Customers purchase these cables either for direct telecommunications applications or for consumer electronics connectivity. The company maintains control over the production process to ensure durability and compatibility with modern digital devices. It operates mainly through direct sales and distribution channels, providing fast shipping options. **Products and services** The company offers a range of HDMI cables and extension kits designed for satellite TV systems like Sky HD / Sky Q and other digital signal transmission needs. Their products are engineered to be easy to install and are marketed towards both individual consumers and businesses requiring telecommunications infrastructure components. In addition to cables, 5 Star Cables provides support services related to telecommunications and internet connectivity. They position themselves as a reliable supplier within their sector without engaging in software or digital goods sales.
Response rate: 0%
Most reviews mention that the cables are high quality and work well for both home and business setups. Users generally seem to appreciate the durability and performance, especially for HDMI and extension needs.
Some users have reported occasional hiccups with customer service, but many say that the company handles issues well when they arise. There's a mix of experiences, so it can vary from one situation to another.
Yes, they do have a 14-day money-back promise, and many customers appreciate this policy. A lot of folks feel reassured knowing they can get a refund if something doesn't work out.
Users have noted that the shipping is typically fast, especially since they offer free delivery in the UK. While most find it prompt, a few have mentioned delays, so it's something to keep in mind.
If you run into problems, it's usually best to reach out to their customer service directly. Many users have reported that they respond promptly and work to resolve issues when contacted.
Most businesses that use their products seem satisfied with the quality and support. There are a few mentions of issues, but overall, they are seen as a dependable supplier for cables.