Website: 800appliance.com
Category: e-commerce-retail
City: Kansas City
Country: US
Founded: 1999
Employees: 1000-4999
**What is 800Appliance?** 800Appliance is a distribution company founded in 1932 and headquartered in Kansas City, Missouri. It specializes in supplying small household appliances and industrial fans. The company primarily targets retailers, businesses, and industrial clients who need reliable appliance inventory. With around 3,000 employees, it maintains a significant operational scale in the appliance distribution sector. **How does it work?** 800Appliance sources a variety of small household appliance brands and industrial fans from manufacturers and sells them to retail stores, service centers, and industrial customers. The business model is wholesale distribution focused on efficient supply chain management. It manages logistics, inventory control, and customer service to ensure timely delivery and support. Orders can be placed through its sales teams and distribution networks. **Products and services** The product range includes small household appliances such as kitchen and home appliances, as well as industrial fans for commercial and industrial environments. Services include wholesale distribution, inventory management, and customer support related to appliance sourcing. The company operates distribution warehouses and sales offices to fulfill orders across the United States. It provides industrial clients with bulk products for their operational needs and retail partners with consumer appliance stock.
Response rate: 0%
A lot of users have mentioned struggles with customer service, particularly regarding repair issues and order follow-ups. Some have felt the communication could be better or their issues weren't being adequately addressed.
It seems like some users have run into similar situations where they felt their repair questions weren't thoroughly answered. If you're not getting the help you need, documenting your communication may help when escalating the issue.
There's a mix of experiences with their industrial fans; while some users find them effective for commercial settings, others faced issues down the line. It's a good idea to look at specific user experiences related to the models you're considering.
Some users have indicated delays in service responses and resolution times, especially when it comes to repairs. It's been a common point of frustration, so manage your expectations around timelines.
They mainly focus on kitchen and home appliances, but offerings can vary. Users suggest checking their inventory for specific brands or items you might need.
Based on user experiences, placing orders is generally straight forward, but issues can arise with inventory and delivery times. It's helpful to stay in touch with their sales team to ensure everything goes smoothly.