99designs logo

99designs

Read 1597 verified reviews for 99designs. See ratings, business responses, and what customers really think.

99designs.com

Melbourne, US

business-services

Founded: 2005

Rating: 4.3/5Based on 1597 Reviews

GuardScore is based on recency, verified reviews, and review volume.

Learn more about GuardScore

Customer reviews for 99designs

  1. GhostHawk_realRating: 4/5

    solid product, would give 5 stars if support was faster. everything else is on point!

  2. EliteBlade666Rating: 4/5Verified

    4 stars because nothing is perfect but this is close enough. happy customer overall imo

  3. FireBeast360Rating: 5/5

    works great, no bugs, fast. what more do you want fr!

  4. olga_realRating: 5/5Verified

    Excellent!

    10/10 would recommend to anyone. my whole team uses it now lol

  5. NeonEagle2023Rating: 4/5Verified

    Muy bien

    buena experiencia, el soporte tardó un poco pero resolvió mi problema correctamente tbh

  6. GhostByte_realRating: 4/5

    Pretty good

    solid product, would give 5 stars if support was faster. everything else is on point!

  7. NeonSniper500Rating: 5/5Verified

    lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend personally

  8. BlazeHack_xdRating: 5/5

    Sin dudarlo

    Excelente servicio, los precios son justos y la calidad es buena. 100% recomendado personally

  9. IceDuke_gamingRating: 5/5

    they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice ngl

  10. EliteEagle666Rating: 2/5Verified

    used to be good but they keep adding useless features and breaking the ones that worked. classic tbh

About 99designs: Reviews

Pros

  • Access to a global pool of freelance graphic designers.
  • Flexible options for direct hiring or contest-style design selection.
  • User-friendly platform for managing design projects and payments.

Cons

  • Design quality can vary widely depending on the freelancer.
  • Contests may involve many submissions that clients need to review.
  • Fees or pricing may be higher compared to hiring local freelancers directly.

Business Description

**What is 99designs?** 99designs is a freelance graphic design platform founded in 2008 and headquartered in Melbourne, Australia. It connects businesses and individuals with professional freelance graphic designers worldwide. The platform targets businesses looking for custom design solutions such as logos, websites, and other branding materials. Since its inception, it has grown to serve over 500,000 customers globally, providing a variety of design services. **How does it work?** Customers can hire individual designers directly or launch design contests where multiple designers submit their concepts. Clients then provide feedback and select their preferred design. The platform uses an online marketplace model to facilitate interactions, work submissions, and payments securely and efficiently. This allows businesses to choose designs that best meet their needs from a wide creative pool. **Products and services** 99designs primarily offers freelance graphic design services including branding elements such as logos, websites, and marketing materials. The platform provides tools for managing design projects, hosting contests, and collaborating with designers remotely. It supports a wide range of design categories tailored to small business and individual needs. The service operates entirely online as a marketplace connecting clients with freelance talent worldwide.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
graphic-designfreelance-designersdesign-contestsbranding-servicesdigital-marketingcreative-agencyremote-collaboration

Business activity: 99designs

Response rate: 0%

Frequently Asked Questions about 99designs

Is 99designs a scam for designers?

A lot of designers feel that 99designs takes advantage of them, making them work for free and not really providing fair opportunities. There are complaints about accounts getting suspended and poor support when issues arise.

Do customers really get original designs on 99designs?

Many users have expressed frustration that 99designs allows unoriginal work, which makes it hard to get truly unique logos or designs. It seems like a common issue that clients worry about when choosing a designer.

What happens if my account gets suspended on 99designs?

Some designers reported having their accounts suspended without clear reasons, and it seems getting help from customer support can be a hassle. This has led to a lot of frustration in the community.

Are there hidden fees when using 99designs?

While users haven't specifically mentioned hidden fees, there are common complaints about not being fully aware of costs upfront. It’s always a good idea to double-check the pricing structure before committing.

Can I trust the designers on 99designs?

Trust seems to be a mixed bag on 99designs; while some clients have positive experiences with talented designers, others have run into issues with quality and originality. It's often recommended to vet designers through their portfolios.

How does the design contest process work on 99designs?

The contest process can be a bit overwhelming; clients post a brief, and multiple designers submit their concepts. However, some clients worry about receiving too many similar designs and not enough variety.

GuardOpinion