Additionfi

Website: additionfi.com

Category: finance-insurance

City: Lake Mary

Country: US

Founded: 2018

Employees: 500-999

About Additionfi: Reviews

Pros

  • Member-focused financial services with community orientation
  • Wide range of loan and savings products
  • Accessible digital and branch banking options

Cons

  • Limited to members within certain geographic locations
  • Smaller branch network compared to national banks
  • Fewer advanced fintech features than some large competitors

Business Description

**What is Addition Financial?** Addition Financial is a credit union founded in 1937 and headquartered in Lake Mary, Florida. It operates as a member-owned financial institution serving a variety of community members. The credit union employs around 500 people and focuses on providing accessible financial services. It is recognized for its community orientation and local presence. **How does it work?** Addition Financial operates by providing financial products and services primarily to individuals and small businesses within its service areas. Members can access services through physical branches and digital platforms. Being a credit union, it is governed by its members and any profits are reinvested for member benefits. It offers personalized service to meet member financial needs. **Products and services** Addition Financial’s offerings include savings and checking accounts, personal and business loans, mortgages, and financial planning services. It supports members with online and mobile banking options. The credit union provides loan products for auto, home, and personal use, as well as wealth management tools. The overall service model is designed to support financial stability and growth for its members.

credit-unioncommunity-bankingpersonal-loansbusiness-loansfinancial-planningmobile-bankingmortgagessavings-accounts

Business activity: Additionfi

Response rate: 0%

Frequently Asked Questions about Additionfi

Why does Addition Financial have such poor customer service reviews?

A lot of users have complained about their customer service, saying it's one of the worst they've experienced at any bank. Some people have had issues getting the help they need or just feel like the staff isn’t knowledgeable.

What’s the issue with online banking at Addition Financial?

Honestly, users mentioned that when they switched to Addition, their online banking system crashed, causing major issues. This led to a lot of frustration for those who rely on online access for their accounts.

Are there long hold times on deposits at Addition Financial?

Yeah, many users have noted that they experience a five-day hold on checks, which can be super inconvenient. This seems to be a common complaint among members.

Do they have issues with their account dispute process?

Several users have described the dispute process as problematic and complicated. Those who have gone through it say it's one of the worst they've seen, making it hard to resolve issues promptly.

Has anyone had a good experience using Addition Financial's services?

Surprisingly, some users reported a smooth experience when using online banking and ATMs, saying they had no complaints. It seems like experiences can vary widely depending on the service used or the individual branch.

What are the main complaints about Addition Financial?

Most complaints revolve around customer service and the online banking system. Many people also mention long wait times for deposits and issues with disputes.