Website: adpselect.com
Category: business-services
Country: US
Founded: 2003
Employees: 1001-5000
**What is Adpselect?** Adpselect is part of ADP, a company established in 1949 and headquartered in Roseland, New Jersey. It serves businesses by providing payroll processing, benefits administration, and human resources services. The target customers for Adpselect are companies seeking to outsource or streamline their HR and payroll functions. It is recognized in the industry for its comprehensive suite of workforce management solutions. **How does it work?** Adpselect operates by providing integrated payroll and HR service platforms tailored to the needs of businesses regardless of their size. Companies engage with Adpselect to manage employee payroll, benefits, and retirement plans through secure and scalable technology. The platform facilitates the administration and compliance of employee compensation and benefits, enabling employers to focus on core operations. Adpselect’s technology supports automation of many back-office administrative tasks. **Products and services** The company offers payroll processing, tax filing, benefits management, time and attendance tracking, and retirement services. These services are delivered through software platforms combined with professional support to assist employers in workforce administration. Adpselect’s offerings include tools for employee self-service and compliance reporting. The platform integrates HR, payroll, and benefits into one system to simplify management for businesses.
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A lot of users have mentioned that they find ADP's platform not very intuitive and somewhat outdated. Some even described it as feeling like it hasn't evolved with technology, making it frustrating to navigate.
There are some widespread complaints about ADP miscalculating state tax deposits or not filing them on time, which can lead to penalties for businesses. It seems like this is one of the more significant concerns among users.
Many users have expressed frustration with ADP's customer service, reporting long wait times for responses and delays in getting issues resolved. This has been a recurring theme, especially when users need urgent help.
Opinions on ADP's features are mixed; while some users appreciate the comprehensive functionality it offers, others find it overwhelming or confusing. It seems like there's a lot of potential, but not everyone feels it's well executed.
Yes, some users have noted that they frequently run into various issues such as system glitches or service inconsistencies that can hinder their experience. These problems seem to occur quite regularly.
Users are quite divided on payroll processing; some praise its efficiency and thoroughness, while others have experienced miscalculations. The reliability seems to vary based on individual usage and expectations.