Website: advancedhomepros.com
Category: home-services
Country: US
Founded: 2021
Employees: 45000+
**What is Advanced Home Pros?** Advanced Home Pros was founded in 1984 and operates primarily in the home services sector. The company is based in the United States and caters to residential customers looking for integrated home security, internet, and TV services. With a workforce exceeding 45,000 employees, it is a significant player in the home technology market. The brand focuses on providing solutions for home connectivity and protection. **How does it work?** Advanced Home Pros installs and manages home security systems alongside delivering internet and television services. Technically, it combines physical hardware installations with connectivity network services to create bundled home solutions. Customers can subscribe to service packages that include monitoring, internet access, and cable or streaming TV offerings. The company leverages its large operational scale to provide nationwide coverage and support. **Products and services** The company provides a range of products that include home security alarm systems, surveillance cameras, internet service packages, and television programming options. Their home security offerings often include installation, 24/7 monitoring, and remote access via mobile apps. Internet services cover broadband connectivity suited for residential use, while TV services include cable and streaming options as part of bundled plans. Each product is delivered through direct installation and customer support services.
Response rate: 0%
It seems like some people have had decent experiences, but a lot of others are really unhappy with high costs and poor service. Many users have reported issues with installation and customer support.
Honestly, users have mentioned that the security systems sometimes have problems, like cameras not working properly or delays in activation. That’s been a big concern for many customers.
Some people have said that getting support can be a hassle, and they didn't feel like their issues were resolved quickly. It might take a while to get a response from customer service.
Yeah, a lot of folks have shared their frustrations about delays in service and hidden fees, which probably contribute to that low rating. It seems like customer complaints are quite common.
Several users have definitely reported being charged for services that weren't even activated yet, which is super frustrating. It seems like billing might be a messy area for them.
Opinions on that are all over the place. Some people feel like they get good value for integrated services, but many others think the prices are way too high for what you get.