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Amazon

Read 1261 verified reviews for Amazon. See ratings, business responses, and what customers really think.

amazon.com

Seattle, US

e-commerce-retail

Founded: 1994

Employees: 1,000,000+

Rating: 2.2/5Based on 1261 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Amazon

  1. NeonTiger_ytRating: 5/5

    etsy sellers are so talented, found some amazing handmade stuff at reasonable prices. love supporting small makers

  2. EliteGlitch360Rating: 5/5

    had an issue with a damaged item and the replacement was sent same day no questions asked. incredible service tbh

  3. RageKill_playsRating: 5/5Verified

    10/10

    the review system actually helps a lot. found a great seller with thousands of reviews and everything was perfect imo

  4. XXWarrior_ytRating: 4/5

    good value especially during sales events. packaging is inconsistent but products usually arrive fine.

  5. XXSnake_officialRating: 5/5Verified

    been using this for years and never had a serious issue. if something goes wrong returns are painless

  6. StormBlade88Rating: 5/5

    Outstanding

    the review system actually helps a lot. found a great seller with thousands of reviews and everything was perfect!

  7. ShadowWizard360Rating: 2/5Verified

    Has issues

    charged me twice and getting a refund is like pulling teeth. avoid if you value your sanity personally

  8. DarkAce_ggRating: 3/5Verified

    Suficiente

    funciona pero la atención al cliente podría mejorar bastante. te pasan de departamento en departamento!

  9. olga12Rating: 1/5Verified

    0/10

    absolute garbage. waited 3 weeks for nothing. never again!

  10. francesca_auRating: 2/5Verified

    charged me twice and getting a refund is like pulling teeth. avoid if you value your sanity tbh

About Amazon: Reviews

Pros

  • Extensive product variety with competitive pricing
  • Global logistics network enabling fast shipping
  • Comprehensive cloud computing services through AWS

Cons

  • Marketplace third-party seller quality can vary
  • Occasional issues with product availability or delivery delays
  • Criticism over labor practices in fulfillment centers

Business Description

**What is Amazon?** Amazon is a multinational company founded in 1994 by Jeff Bezos and headquartered in Seattle, Washington. Initially established as an online bookstore, it has expanded to become one of the largest e-commerce platforms worldwide. Amazon serves millions of consumers globally, providing access to a vast range of products across numerous categories. The company also operates in technology sectors like cloud computing and streaming media. **How does it work?** Amazon operates primarily as an online marketplace where consumers can purchase goods ranging from books and electronics to groceries and clothing. It utilizes an extensive logistics and shipping network to fulfill orders efficiently around the globe. Amazon Web Services (AWS) provides cloud computing infrastructure powering many businesses and digital products. Additionally, Amazon offers digital streaming services for video and music to subscribers. **Products and services** Amazon’s core offerings include its online retail platform where third-party sellers and Amazon itself list products for consumer purchase. Amazon Web Services provides cloud-based computing solutions for enterprises and developers. The company also offers subscription services such as Amazon Prime, which bundles fast shipping with digital media streaming. Other services include digital content delivery, smart devices, and advertising solutions integrated within its ecosystem.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
online-marketplacee-commerce-retailcloud-servicesdigital-streamingsubscription-softwareretail-goodslogistics-shipping

Business activity: Amazon

Response rate: 0%

Frequently Asked Questions about Amazon

Why did Amazon block my review?

I had the same issue where Amazon said my review violated their guidelines, even though I thought it was completely fine. It seems like a lot of people run into this issue, and it can be super frustrating, especially when you're just trying to share your experience.

Is it true that sellers can remove negative reviews on Amazon?

Yep, that's definitely a thing. I saw users complain about sellers blocking them after they left bad reviews, which makes it hard to trust the ratings on some products.

What's going on with Amazon's customer service?

Many people have complained that getting help from Amazon's customer service is a real hassle. It's like they've set up a system that makes it tough for the agents to actually resolve issues, which can be really frustrating for us customers.

Why do some product reviews seem to disappear?

It’s weird, but a lot of users have noticed that their reviews can suddenly go missing. Some think it's due to the strict review guidelines Amazon has, which definitely feels like review suppression at times.

How does Amazon deal with fake reviews?

Honestly, a lot of people question how effective Amazon is at catching fake reviews. There are plenty of discussions about questionable reviews that seem to slip through the cracks, so it leaves some users feeling skeptical about product ratings.

Can I get a refund if my review gets blocked?

I haven't seen a lot of people get refunds for that specific issue. It seems like when Amazon blocks reviews, they don't really offer any compensation or recourse, which can be really annoying for anyone trying to leave honest feedback.