10/10
Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍.
Ancestry
Read 34062 verified reviews for Ancestry. See ratings, business responses, and what customers really think.
ancestry.comLehi, US
education-training
Founded: 1995
Employees: 1501-2000
Rating: 3.0/5Based on 34062 Reviews
- 5 ★: 8 Reviews
- 4 ★: 2 Reviews
- 3 ★: 1 Reviews
- 2 ★: 1 Reviews
- 1 ★: 1 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Ancestry
yuki_jp2021Rating: 5/5Verified NightDragon_officialRating: 5/5Verified consistent experience every time. doesnt always wow but never disappoints either. thats rare ngl
NightKill99Rating: 4/5Verified good experience mostly. UI could be cleaner but functionality is all there fr
VoidLord_officialRating: 2/5Verified Esperaba más
el soporte es inexistente, llevan días sin contestar mi ticket. inaceptable personally
xXTiger_xdRating: 5/5Verified Excellent!
works great, no bugs, fast. what more do you want fr!
GhostSnake500Rating: 4/5 buen servicio, recomendaría con alguna reserva menor pero lo usaría sin problema ngl
ShadowPanda500Rating: 5/5 Top tier
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice.
VoidCodeXXRating: 5/5Verified 10/10
been using this for like 6 months now and cant complain. does what it says on the tin imo
ShadowPanda42Rating: 5/5 Excelente
todo correcto desde el principio hasta el final. así tiene que ser siempre tbh
DarkPlayer666Rating: 3/5 decent product but the UI needs work. not terrible not great personally
About Ancestry: Reviews
Pros
- Extensive historical and genealogical record database.
- Comprehensive DNA testing with ethnicity and relative matching.
- User-friendly platform for building and sharing family trees.
Cons
- Subscription fees can be expensive for full access.
- DNA matches are limited to users who have tested with Ancestry.
- Privacy concerns related to genetic data sharing.
Business Description
**What is Ancestry?** Ancestry is a genealogy and consumer genomics company founded in 1983 and headquartered in Lehi, Utah. It focuses on providing resources for individuals interested in researching their family history and heritage. Its main audience includes genealogists, family historians, and consumers interested in DNA testing. Ancestry compiles extensive historical data and genetic information to serve its users. **How does it work?** Ancestry operates a digital platform where customers can access a large database of historical records, including census data, birth and death certificates, and immigration records. Users can build family trees and connect with relatives through the platform. Ancestry also offers DNA testing kits that users can purchase and submit samples for genetic analysis. The results help users understand their ancestry composition and find genetic relatives. **Products and services** Ancestry provides subscription-based access to its genealogical databases and family tree tools through its website. It also offers consumer DNA testing kits that analyze genetic markers to reveal ethnic origins and familial connections. The platform integrates DNA results with historical records to enhance genealogy research. Additionally, Ancestry offers educational content and guides to assist users in tracing their lineage and understanding genealogy concepts.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoregenealogyconsumer-genomicsfamily-historydna-testinghistorical-recordssubscription-softwareonline-courses-platforms
Business activity: Ancestry
Response rate: 0%
Frequently Asked Questions about Ancestry
Why does my family tree keep getting corrupted on Ancestry?
A lot of users have mentioned that their family trees seem to get corrupted during Ancestry's updates. It's frustrating, especially if you've spent a lot of time building it, but unfortunately, glitches like this pop up from time to time.
Is Ancestry worth the high subscription costs?
Some people really love the service, but others feel it's too expensive for what you get. If you're mostly finding information you've already uploaded, it might be worth considering other options.
Why is customer service sometimes unresponsive at Ancestry?
I've seen complaints about Ancestry's customer service being slow or unhelpful, especially when accounts aren't activated or there are technical issues. It seems like some users have had better experiences than others, though.
How accurate is the data on Ancestry compared to other services?
Some users find that Ancestry's data is often a mix of accurate records and user-generated trees that can be pretty unreliable. It might be good to cross-check with other sources when you're doing serious research.
Do other users encounter slow processing times on Ancestry?
Yeah, a number of people have noticed that results and updates can take a while to process, which can be really annoying when you're in the middle of your research. It's something that seems to come up quite often.
What can I expect from Ancestry's DNA testing service?
People generally report that Ancestry's DNA testing is pretty informative, helping you understand your ethnic roots and find potential relatives. Just keep in mind that it can take some time to get your results back.
