Website: aooutlet.com
Category: e-commerce-retail
City: Bolton
Country: GB
Founded: 2026
Employees: 3000+
**What is Aooutlet?** Aooutlet is an online retailer founded in 2000 and headquartered in Bolton, UK. It specializes in selling electrical goods and related services and employs over 3,000 people. The company targets consumers in the United Kingdom looking for household electrical products and related support services. It has built a business model around e-commerce combined with installation and recycling options. **How does it work?** Aooutlet operates primarily through an online retail platform where customers can browse and purchase electrical goods. The company also offers installation services, making it convenient for buyers to have products professionally set up at home. Additionally, Aooutlet provides recycling options for electrical items, contributing to environmental responsibility. Financial services are available, allowing customers to finance their purchases through the website. **Products and services** Aooutlet offers a range of electrical goods for home use as the core product category. The company also provides installation services to ensure proper setup and usability of purchased products. Recycling services are offered for end-of-life electrical goods to support sustainability. Its financial services department enables customers to manage payment options, including financing and credit for purchases. These combined offerings make it a multi-service retail platform focused on electrical goods and customer convenience.
Response rate: 0%
Some people have mentioned getting cold calls from Aooutlet, with representatives asking for personal information. Just be cautious and don't share sensitive details over the phone if you're not sure who it is.
A few users reported getting texts requesting bank statements after making significant purchases. This seems to be a part of their order verification process, but it definitely raised some eyebrows among buyers.
Most people have shared positive experiences about deliveries, often mentioning that items are brought to the exact spot they want and set up properly. So, it sounds like their delivery team usually does a good job.
From what I've seen, users generally appreciate having the option for installation services, especially for larger appliances. It seems to save a lot of hassle, and many have found the service to be efficient.
Users have mixed feelings; some report smooth transactions and satisfaction with products, while others have had issues, particularly with follow-up communications. It's definitely hit or miss depending on the experience.
A few reviews point out that there are challenges with customer service, especially when it comes to reaching them after a purchase. Some folks have felt left hanging, so it might be something to keep in mind if you need support.