Website: ashevillesavingsbank.com
Category: finance-insurance
City: Southern Pines
Country: US
Founded: 2002
Employees: 501-1000
**What is Asheville Savings Bank?** Asheville Savings Bank is a community-focused financial institution founded in 1936. Headquartered in Southern Pines, North Carolina, the bank serves personal and business customers primarily within the local area. It provides traditional banking services, emphasizing customer relationships and community involvement. Their history and regional presence are key aspects of their identity. **How does it work?** Customers can access Asheville Savings Bank's offerings through physical branches and possibly digital platforms, depending on the bank's available channels. The bank manages deposits, lending, and mortgage products by underwriting customers based on financial criteria and local market conditions. It operates with a commitment to serving the financial needs of its regional clients through tailored services. This approach helps maintain trust and long-term banking relationships. **Products and services** Asheville Savings Bank offers core banking products such as savings accounts, checking accounts, loans, and mortgages. They cater to both individuals and businesses, delivering products designed to support local customers' financial goals. The bank also may provide additional financial services common to regional banks such as investment referrals or payment processing. The services are delivered in line with standard banking practices and regulatory requirements, maintaining a secure environment for clients' funds and transactions.
Response rate: 0%
A lot of users have reported issues with their cards being frequently declined, which can be really frustrating. This seems to be a common complaint, and some people feel like the customer support isn’t very helpful in resolving these problems.
Honestly, there are mixed feelings about this bank's trustworthiness. Many users have labeled it as unreliable, with complaints about service issues making some people hesitant to recommend it.
Some folks have said that customer support can be slow and unhelpful when issues arise, especially with declined transactions. This lack of support during frustrating moments has led to a lot of dissatisfaction among users.
There are complaints about unexpected fees popping up, which catches some customers off guard. It’s a good idea to read the fine print to avoid surprises since many users have shared their frustration over this issue.
They provide standard banking products like savings and checking accounts, as well as loans and mortgages. However, some users feel that the options could be better, especially when compared to larger banks.
Unfortunately, many users have expressed that getting issues resolved can be a hassle, with some saying it takes too long. If you run into problems, be prepared for some back and forth with customer service.