Avoid
Support took 5 days to reply and then just closed my ticket without fixing anything. joke tbh
Astralis
Read 44 verified reviews for Astralis. See ratings, business responses, and what customers really think.
astralis.comCopenhagen, US
gaming
Founded: 1998
Employees: 51-100
Rating: 3.3/5Based on 44 Reviews
- 5 ★: 13 Reviews
- 4 ★: 3 Reviews
- 3 ★: 7 Reviews
- 2 ★: 1 Reviews
- 1 ★: 3 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Astralis
IcePlayer100Rating: 1/5Verified NeonGamer_proRating: 3/5Verified Average
Some things work well, others not so much. 3 stars feels about right fr
EliteLegend1337Rating: 1/5Verified Awful experience
literally the worst customer service ive ever experienced. rude, unhelpful, and slow. avoid!
VoidByte2025Rating: 3/5Verified Some things work well, others not so much. 3 stars feels about right.
mike10Rating: 5/5Verified solid product, fair price, does what it promises. no bs, no hidden charges. refreshing ngl
XXEagle_twitchRating: 5/5Verified Outstanding
Definately worth it. Been recommending it to everyone i know personally
VoidMage_proRating: 5/5 consistent experience every time. doesnt always wow but never disappoints either. thats rare ngl
ShadowHydra_playsRating: 3/5Verified regular, funciona pero no destaca. para el precio que tiene esperaba algo mejor!
thomas_frRating: 4/5Verified Almost perfect
good experience mostly. UI could be cleaner but functionality is all there!
diego_esRating: 5/5Verified 10/10
Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl!
About Astralis: Reviews
Pros
- Products specifically designed for competitive gaming needs
- Focus on performance and durability for esports gear
- Offers a variety of gaming accessories and apparel
Cons
- Limited physical store presence, primarily online sales
- May have a niche appeal mostly to esports/gaming audiences
- Product range focused on accessories only, not gaming hardware
Business Description
**What is Astralis?** Astralis is a company founded in 2016, headquartered in Copenhagen, Denmark, that specializes in gaming gear and accessories. It serves gamers and esports enthusiasts by offering products aimed at improving gaming performance and experience. With a workforce of around 51-100 employees, Astralis focuses on providing equipment designed to meet the needs of competitive gamers. **How does it work?** Astralis operates by designing and supplying a variety of gaming-related products such as headsets, mouse pads, and gaming apparel. These products are developed with input from the gaming community to ensure relevance and quality. The company uses its expertise to craft gear that combines durability and functionality tailored specifically for esports use. **Products and services** The company offers gaming accessories including high-performance gaming headsets, specialized mouse pads, and branded apparel. These products are designed to support gamers in achieving better control, comfort, and style during gameplay. Astralis’s merchandise targets both amateur and professional players seeking specialized gear for esports and gaming activities.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoregaming-accessoriesesportsgaming-merchandiseheadsetsmouse-padsgaming-apparel
Business activity: Astralis
Response rate: 0%
Frequently Asked Questions about Astralis
Why does Astralis struggle with consistency in their performance?
A lot of fans have been pointing out that despite having a ton of talent, they can't seem to perform under pressure or maintain a steady game style. It's frustrating to see them not capitalize on their potential during crucial matches.
What are the concerns about Astralis' management decisions?
Many users have criticized Astralis' management for making poor choices that seem to hurt the team's dynamics and effectiveness. It feels like they're not adding real value, and fans worry that the team's future is at risk because of it.
Have players talked about mental health issues at Astralis?
Yes, there have been discussions about players not being given adequate time off for burnout and mental health. This has left fans concerned about the wellbeing of the players and the culture of the organization.
Is Astralis' social media conduct unprofessional?
A lot of people think Astralis’ social media interactions can be pretty unprofessional, especially when they trash talk their own players. It’s created unnecessary embarrassment and frustration for fans and players alike.
How does Astralis support the gaming community?
Astralis has been known to develop their gaming gear with input from the community, focusing on what gamers really need. It’s great that they listen to feedback for improving their products like headsets and mouse pads.
What kinds of gaming products does Astralis offer?
They provide a range of gaming accessories, including high-performance headsets and specialized mouse pads designed for competitive play. Gamers really appreciate that their gear is made with esports needs in mind.
