Website: auragroup.agency
Category: media-publishing
City: Lusail
Country: US
Employees: 1001-2000
**What is Auragroup?** Auragroup is a digital agency founded in 2016 and headquartered in Lusail, Qatar. It employs between 1,001 and 2,000 professionals who focus on delivering digital and marketing solutions. Its main audience includes small to medium-sized businesses seeking to strengthen their digital presence. The agency engages with clients to offer tailored and creative digital services. **How does it work?** Auragroup provides digital services by collaborating closely with clients to understand their brand and objectives. It uses a combination of web development technologies, digital marketing techniques, and branding strategies to deliver comprehensive solutions. The agency manages projects from concept through execution, ensuring client needs are met. Their workflows integrate creativity with technical expertise. **Products and services** Auragroup offers web development, digital marketing, and branding services. This includes website design and development, search engine optimization, social media marketing, and brand identity creation. Their service approach involves analyzing business goals and crafting tailored digital campaigns. The agency also supports ongoing management and optimization post-launch.
Response rate: 0%
A lot of users have said they've run into issues with unexpected charges and renewal fees. Some even feel like they were billed without proper notice, which definitely doesn’t help the agency's reputation.
Many users complain about slow response times and unhelpful support when they try to resolve issues. It seems like if you run into a problem, getting help may be frustrating.
Yeah, some users have expressed serious concerns, calling it a scam based on their experiences. There are complaints about unsatisfactory service that make you wonder about their legitimacy.
It's been reported by others that trying to cancel your services can lead to unexpected fees. If this happens, escalate your complaint through their support channels or consider disputing the charge with your bank.
People often find the customer service lacking, which can take a toll when you need assistance. There are stories of users waiting a long time to get their problems addressed.
Some users have found unexpected charges that weren't clearly communicated up front. It's best to review contracts carefully and ask questions before committing to their services.