**What is Autorate?** Autorate is a US-based company founded in 1998 that develops multi-carrier shipping software. It primarily targets businesses requiring shipping solutions that involve multiple carriers. The platform is designed to help companies manage and compare shipping rates for parcels across different logistics providers. It caters to logistics and shipping professionals needing streamlined shipping management tools. **How does it work?** Autorate provides software that aggregates shipping rates from multiple carriers, allowing users to compare prices and select cost-effective options. The software integrates with shipping workflows to automate rate lookups and shipping label generation. It is typically used by businesses with frequent multi-carrier shipping needs to optimize logistics costs. By consolidating shipping data, it facilitates efficient decision-making in distribution and delivery operations. **Products and services** Autorate offers multi-carrier shipping software that supports rate management, label creation, and carrier selection functions. Their software interfaces with various carriers’ systems to provide up-to-date pricing and shipping options. It does not sell carrier services directly but provides a technology layer that enables businesses to manage multiple logistics providers under one platform. The product suite is primarily aimed at B2B customers in supply chain and shipping sectors.
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A lot of users have mentioned that they appreciate the guaranteed 5-star ratings from the auto-rating feature. However, some sellers do reach out asking for reviews sooner, which can feel a bit pushy, so many just ignore those messages and let the auto-rate process do its thing.
Honestly, just ignore them and let the auto-rating complete. Most people figure that if they wait the full three days, they'll get their 5-star rating, and that’s a win for them without the hassle.
Some folks say it’s better to leave an honest review about the transaction to hold the sellers accountable. It can help future buyers get a clearer picture of what to expect.
While you might feel that way, auto-ratings are usually automatic, and cancelling them isn't something typically done. Most users find it's just best to wait and see what score they get.
Users have reported that once the auto-rating goes through, they're usually done with that part, so any issues afterward might not get addressed as easily. It's best to communicate any concerns before it auto-rates.
Yeah, quite a few users have had sellers message them after the auto-rating, often apologizing for not rating right away. Most just brush it off since they appreciate the automatic 5 stars anyway.