literally the worst customer service ive ever experienced. rude, unhelpful, and slow. avoid ngl
Read 43 published reviews for Babbel. See ratings, business responses, and signals available on GuardOpinion.
Website: babbel.com
Category: online-courses-academies
City: Berlin
Country: US
Founded: 2000
Employees: 1000+
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScoreliterally the worst customer service ive ever experienced. rude, unhelpful, and slow. avoid ngl
bien en general, con pequeños detalles a mejorar pero satisfecho con la experiencia ngl
idk why people rate this so high. laggy, buggy, and customer service is nonexistent
lo recomendé a mis amigos y todos quedaron igual de contentos que yo. no falla!
the support team actually knows what theyre doing. had my issue resolved in one chat session. rare fr
good experience mostly. UI could be cleaner but functionality is all there.
solid product, would give 5 stars if support was faster. everything else is on point.
Its ok i guess. does the job but nothing special. a bit pricey for what it is tbh
used to be better tbh. feels like development slowed down. still functional just not exciting imo
decent product but the UI needs work. not terrible not great!
**What is Babbel?** Babbel is an online language learning platform founded in 2007 and headquartered in Berlin, Germany. It provides language courses designed by linguistic experts aimed at a global audience. The service targets individual learners seeking to acquire new language skills for practical communication. Babbel offers courses in multiple languages optimized for different proficiency levels and learning styles. **How does it work?** Babbel operates through an interactive digital platform accessible via web and mobile apps. Users follow structured lessons that include vocabulary, grammar, pronunciation, and conversational practice. The platform incorporates speech recognition technology to aid proper pronunciation. Courses are designed with real-life scenarios to enhance practical language use and retention. **Products and services** Babbel offers subscription-based access to language courses across various languages. The courses consist of digital lessons, exercises, and speech recognition-enabled practice. The service focuses on teaching conversational and practical language skills rather than just theoretical knowledge. Babbel's platform supports learning at different skill levels through progressive lesson plans tailored to user needs.
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Learn more about GuardScoreResponse rate: 0%
A lot of users find the voice recognition feature on the Android app to be frustratingly inconsistent. It can be hit or miss, which can make practicing pronunciation a bit challenging at times.
Some users have had really positive experiences with Babbel's customer support, especially when they had questions about their subscriptions. On the flip side, there are reports of mixed experiences, so it can depend on the situation.
Recently, many users noted that Babbel has resolved previous technical issues, and lessons on the new platform are running smoothly now. This has made a lot of people happy who were facing problems before.
Some users have mentioned feeling overwhelmed by the amount of grammar included in the lessons. While it helps with understanding, not everyone is a fan of the heavy focus on grammar rather than just conversational skills.
Opinions on Babbel Live are generally positive, with users appreciating the opportunity to learn from native teachers and interact with fellow students at the same language level. It's seen as a great way to enhance the learning experience.
Most users agree that Babbel focuses on practical language use, making lessons relevant for real-life situations. This approach helps with retention and getting comfortable with conversation.