Podría mejorar
funciona pero tiene cosas mejorables. la interfaz es un desastre y la búsqueda deja mucho que desear!

Read 98 verified reviews for Bandainamco. See ratings, business responses, and what customers really think.
bandainamco.comMinato, Tokyo, JP
gaming
Founded: 2005
Employees: 10001-15000
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScorefunciona pero tiene cosas mejorables. la interfaz es un desastre y la búsqueda deja mucho que desear!
game library is insane. i literally have 400 games i havent touched and somehow keep buying more. send help fr fr
pretty good overall, just wish the client wasnt so heavy. takes ages to load on my old pc but the service itself is fine personally
works well for me, just wish they had better controller configuration options. everything else is great!
Epic exclusives are painful but otherwise this is just better than every other launcher period personally
the workshop integration is unreal. some modded games have more content than triple A titles. peak gaming ecosystem personally
constant server issues and support that just sends you automated replies. getting tired of it honestly
banned my account for no reason, lost 300 dollars in games. zero response from support for 3 weeks. criminal
constant server issues and support that just sends you automated replies. getting tired of it honestly fr
Epic exclusives are painful but otherwise this is just better than every other launcher period ngl
**What is Bandai Namco Entertainment?** Bandai Namco Entertainment was established in 2006 as a result of the merger between Bandai and Namco. It is headquartered in Minato, Tokyo, Japan, and employs over 11,000 people. The company focuses on creating and publishing interactive entertainment content primarily targeted at video game enthusiasts. Its purpose is to provide entertainment experiences branded as "Fun for All." **How does it work?** Bandai Namco develops video games across multiple platforms including consoles, PCs, and mobile devices. The company collaborates with multiple development teams worldwide to design, produce, and distribute its titles. Through established regional subsidiaries and an extensive distribution network, Bandai Namco reaches a global audience. They leverage both physical and digital distribution channels to deliver their content. **Products and services** The company's core offerings include video game development and publishing services. They produce games across various genres and platforms, including well-known franchises in fighting games, role-playing games, and action genres. Bandai Namco also supports ancillary entertainment areas such as mobile games and digital content related to their main video game properties. Their products are targeted primarily at consumers who play video games globally.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoreResponse rate: 0%
A lot of people have had issues with damaged or incomplete orders from their online store. Plus, customer service seems to be pretty unresponsive, which just adds to the frustration.
If your order hasn't shipped, it's best to create an online support ticket for updates. Just be prepared for some waiting, as users have reported delays in getting responses.
It seems some folks have had pretty bad experiences, like unfulfilled orders and quality control issues. While there are some cool items, many are recommending caution before ordering.
Creating a support ticket on their support site is the way to go for help. Just keep in mind that response times might be slower than expected, as others have reported ticket delays.
Some users think the products are tempting, but the potential for bad service and fulfillment issues has made them suggest others to think twice. It really comes down to whether you're willing to risk it.
From what I've seen, a lot of users have shared stories of their orders being put on hold for long periods. If you're thinking of ordering, just be aware that delays are pretty common.