banned my account for no reason, lost 300 dollars in games. zero response from support for 3 weeks. criminal.
Read 22 published reviews for Bandainamco. See ratings, business responses, and signals available on GuardOpinion.
Website: bandainamco.com
Category: gaming
City: Minato, Tokyo
Country: JP
Founded: 2005
Employees: 10001-15000
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScorebanned my account for no reason, lost 300 dollars in games. zero response from support for 3 weeks. criminal.
constant server issues and support that just sends you automated replies. getting tired of it honestly
game pass is insane value tbh. like 400+ games for the price of one? dont understand how that makes sense financially but im not complaining imo
meh, had a billing issue that took 5 days to resolve. not the end of the world but annoying for sure
bien todo, solo que los servidores se caen de vez en cuando justo cuando tienes ganas de jugar, qué mala suerte
Epic exclusives are painful but otherwise this is just better than every other launcher period personally
decent launcher, occasional bugs, but nothing that ruins the experience. support was helpful when i had an issue personally
constant server issues and support that just sends you automated replies. getting tired of it honestly
10/10 no cap. cloud saves, controller support, workshop mods, remote play... its basically the only launcher i need imo
game library is insane. i literally have 400 games i havent touched and somehow keep buying more. send help fr fr
**What is Bandai Namco Entertainment?** Bandai Namco Entertainment was established in 2006 as a result of the merger between Bandai and Namco. It is headquartered in Minato, Tokyo, Japan, and employs over 11,000 people. The company focuses on creating and publishing interactive entertainment content primarily targeted at video game enthusiasts. Its purpose is to provide entertainment experiences branded as "Fun for All." **How does it work?** Bandai Namco develops video games across multiple platforms including consoles, PCs, and mobile devices. The company collaborates with multiple development teams worldwide to design, produce, and distribute its titles. Through established regional subsidiaries and an extensive distribution network, Bandai Namco reaches a global audience. They leverage both physical and digital distribution channels to deliver their content. **Products and services** The company's core offerings include video game development and publishing services. They produce games across various genres and platforms, including well-known franchises in fighting games, role-playing games, and action genres. Bandai Namco also supports ancillary entertainment areas such as mobile games and digital content related to their main video game properties. Their products are targeted primarily at consumers who play video games globally.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
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Learn more about GuardScoreResponse rate: 0%
A lot of people have had issues with damaged or incomplete orders from their online store. Plus, customer service seems to be pretty unresponsive, which just adds to the frustration.
If your order hasn't shipped, it's best to create an online support ticket for updates. Just be prepared for some waiting, as users have reported delays in getting responses.
It seems some folks have had pretty bad experiences, like unfulfilled orders and quality control issues. While there are some cool items, many are recommending caution before ordering.
Creating a support ticket on their support site is the way to go for help. Just keep in mind that response times might be slower than expected, as others have reported ticket delays.
Some users think the products are tempting, but the potential for bad service and fulfillment issues has made them suggest others to think twice. It really comes down to whether you're willing to risk it.
From what I've seen, a lot of users have shared stories of their orders being put on hold for long periods. If you're thinking of ordering, just be aware that delays are pretty common.