banned my account for no reason, lost 300 dollars in games. zero response from support for 3 weeks. criminal.
Bandainamco
Read 22 published reviews for Bandainamco. See ratings, business responses, and signals available on GuardOpinion.
3.5/5Based on 22 Reviews
Customer reviews for Bandainamco
RageRaven_gamingRating: 1/5Verified xXBug777Rating: 2/5Verified Below average
constant server issues and support that just sends you automated replies. getting tired of it honestly
xXPlayer_xdRating: 5/5 game pass is insane value tbh. like 400+ games for the price of one? dont understand how that makes sense financially but im not complaining imo
EliteKingXXRating: 3/5Verified meh, had a billing issue that took 5 days to resolve. not the end of the world but annoying for sure
RageGamer69Rating: 4/5Verified bien todo, solo que los servidores se caen de vez en cuando justo cuando tienes ganas de jugar, qué mala suerte
IceSnake2023Rating: 5/5Verified Epic exclusives are painful but otherwise this is just better than every other launcher period personally
VoidNode69Rating: 4/5Verified decent launcher, occasional bugs, but nothing that ruins the experience. support was helpful when i had an issue personally
GhostTitan_xdRating: 2/5Verified constant server issues and support that just sends you automated replies. getting tired of it honestly
EliteKnight69Rating: 5/5Verified No complaints
10/10 no cap. cloud saves, controller support, workshop mods, remote play... its basically the only launcher i need imo
XXLord_clipsRating: 5/5 game library is insane. i literally have 400 games i havent touched and somehow keep buying more. send help fr fr
Commercial transparency
Public complaints about Bandainamco
About
What is Bandai Namco Entertainment? Bandai Namco Entertainment was established in 2005 as a result of the merger between Bandai and Namco. It is headquartered in Minato, Tokyo, Japan, and employs over 11,000 people. The company focuses on creating and publishing interactive entertainment content primarily targeted at video game enthusiasts. Its purpose is to provide entertainment experiences branded as "Fun for All." How does it work? Bandai Namco develops video games across multiple platforms including consoles, PCs, and mobile devices. The company collaborates with multiple development teams worldwide to design, produce, and distribute its titles. Through established regional subsidiaries and an extensive distribution network, Bandai Namco reaches a global audience. They leverage both physical and digital distribution channels to deliver their content. Products and services The company's core offerings include video game development and publishing services. They produce games across various genres and platforms, including well-known franchises in fighting games, role-playing games, and action genres. Bandai Namco also supports ancillary entertainment areas such as mobile games and digital content related to their main video game properties. Their products are targeted primarily at consumers who play video games globally.
Business Activity
Response rate: 0%
Review Sources
- verified: 14
- organic: 8
Filter by Rating
- 5 ★: 8 Reviews
- 4 ★: 5 Reviews
- 3 ★: 2 Reviews
- 2 ★: 4 Reviews
- 1 ★: 3 Reviews
Internet-sourced business information
Web Reputation
- Wide range of popular video game franchises across multiple platforms
- Global distribution and strong regional presence in gaming markets
- Experienced development teams with long industry history
- High competition with other major video game publishers
- Occasional criticism over game monetization practices
- Some game releases may have regional content limitations
User questions
Why is Bandai Namco's online store getting such bad reviews?
A lot of people have had issues with damaged or incomplete orders from their online store. Plus, customer service seems to be pretty unresponsive, which just adds to the frustration.
What should I do if my order from Bandai Namco hasn't shipped yet?
If your order hasn't shipped, it's best to create an online support ticket for updates. Just be prepared for some waiting, as users have reported delays in getting responses.
Is it safe to order from the official Bandai Namco store?
It seems some folks have had pretty bad experiences, like unfulfilled orders and quality control issues. While there are some cool items, many are recommending caution before ordering.
How do I contact Bandai Namco customer service for support?
Creating a support ticket on their support site is the way to go for help. Just keep in mind that response times might be slower than expected, as others have reported ticket delays.
Are the items from Bandai Namco's store worth the risk of bad service?
Some users think the products are tempting, but the potential for bad service and fulfillment issues has made them suggest others to think twice. It really comes down to whether you're willing to risk it.
What experiences have people had with Bandai Namco's warehouse orders?
From what I've seen, a lot of users have shared stories of their orders being put on hold for long periods. If you're thinking of ordering, just be aware that delays are pretty common.