Highly recommend
best project management tool ive tried. intuitive, powerful, integrates with everything we use personally
Read 46 published reviews for Basecamp. See ratings, business responses, and signals available on GuardOpinion.
Website: basecamp.com
Category: technology-software
City: Chicago
Country: US
Founded: 1994
Employees: 150-200
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScorebest project management tool ive tried. intuitive, powerful, integrates with everything we use personally
onboarded the whole team in a day. the template library is great for getting started fast imo
lost our project data during a sync error and support took a week to respond. absolutely unacceptable imo
support is painfully slow and the product has had multiple outages this quarter. not great for a business tool
decent but getting a bit expensive compared to newer alternatives. core functionality is solid though tbh
el mejor gestor de proyectos que he probado. fácil de usar y potente a la vez imo
las automatizaciones nos ahorran horas a la semana. vale cada euro del precio ngl
support is painfully slow and the product has had multiple outages this quarter. not great for a business tool personally
best project management tool ive tried. intuitive, powerful, integrates with everything we use
onboarded the whole team in a day. the template library is great for getting started fast!
**What is Basecamp?** Basecamp is a project management software company founded in 1999 and headquartered in Chicago. It targets businesses and teams that need a unified space to manage projects, communicate, and collaborate effectively. The company employs around 175 people as of 2026 and offers software products primarily focused on improving team productivity. Its main audience includes companies and teams looking for tools to organize workflows and client communications. **How does it work?** Basecamp operates by providing a cloud-based platform where teams can create projects, assign tasks, share files, and engage in discussions. Users can track deadlines, manage schedules, and coordinate efforts across departments or with external clients. The software integrates communication tools such as message boards, group chats, and automatic check-ins to keep everyone aligned. It is accessible through web browsers and mobile apps, facilitating remote and hybrid work environments. **Products and services** Basecamp offers subscription-based software for project management and team collaboration. Its primary product includes features for task management, file sharing, real-time messaging, scheduling, and reporting. The platform supports both small teams and large organizations with scalable options. Basecamp does not focus on hardware or physical goods but provides digital tools aimed at enhancing workplace organization and project tracking.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
A lot of users have mentioned that Basecamp can be pretty slow at times, especially when dealing with multiple files or tasks. Some even find it frustrating to navigate, which can hinder productivity if you're in a rush.
Honestly, many people find the communication tools a bit scattered, with updates getting lost among projects and client emails. This can make it tricky to keep everyone on the same page, especially in larger teams.
If you're running into performance issues, some users suggest closing background services that could be hogging resources. As with any software, frequent updates can help improve performance, too.
Many users find that uploading multiple files at once can be a hassle, often leading to slowdowns or requiring downloads one by one. It's something that could use improvement, especially for projects with lots of assets.
While some users have found it frustrating lately, others still appreciate the overall project management features it offers. It seems to boil down to personal preference and specific team needs.
Users are hopeful for updates that address existing issues, especially around communication and performance. Basecamp has been known for making adjustments, so it's worth keeping an eye on their announcements.