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Basecamp

Read 5526 verified reviews for Basecamp. See ratings, business responses, and what customers really think.

basecamp.com

Chicago, US

technology-software

Founded: 1994

Employees: 150-200

Rating: 4.1/5Based on 5526 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Basecamp

  1. sophie2Rating: 5/5Verified

    best project management tool ive tried. intuitive, powerful, integrates with everything we use!

  2. IceDuke777Rating: 2/5Verified

    Expected more

    support is painfully slow and the product has had multiple outages this quarter. not great for a business tool personally

  3. james_uk13Rating: 5/5Verified

    the automation features save us literal hours every week. set it up once and forget about it fr

  4. VoidRaven500Rating: 2/5Verified

    Mejorable

    el mejor gestor de proyectos que he probado. fácil de usar y potente a la vez tbh

  5. IceTitan9999Rating: 3/5Verified

    decent but getting a bit expensive compared to newer alternatives. core functionality is solid though fr

  6. george_ukRating: 5/5

    las automatizaciones nos ahorran horas a la semana. vale cada euro del precio ngl

  7. RageHack777Rating: 5/5Verified

    10/10

    onboarded the whole team in a day. the template library is great for getting started fast!

  8. NightEagle_twitchRating: 3/5Verified

    decent but getting a bit expensive compared to newer alternatives. core functionality is solid though tbh

  9. RageHunter_fxRating: 3/5Verified

    Ni bien ni mal

    funciona pero hay alternativas más baratas que hacen lo mismo. el precio es difícil de justificar!

  10. ShadowWarrior_tvRating: 5/5

    el mejor gestor de proyectos que he probado. fácil de usar y potente a la vez imo

About Basecamp: Reviews

Pros

  • Centralizes project tasks and communication in a single platform
  • User-friendly interface supports remote and hybrid work
  • Reduces email overload by consolidating team discussions

Cons

  • Limited customization compared to some competitors
  • Lacks certain advanced project analytics and integrations
  • Subscription pricing may be high for very small teams

Business Description

**What is Basecamp?** Basecamp is a project management software company founded in 1999 and headquartered in Chicago. It targets businesses and teams that need a unified space to manage projects, communicate, and collaborate effectively. The company employs around 175 people as of 2026 and offers software products primarily focused on improving team productivity. Its main audience includes companies and teams looking for tools to organize workflows and client communications. **How does it work?** Basecamp operates by providing a cloud-based platform where teams can create projects, assign tasks, share files, and engage in discussions. Users can track deadlines, manage schedules, and coordinate efforts across departments or with external clients. The software integrates communication tools such as message boards, group chats, and automatic check-ins to keep everyone aligned. It is accessible through web browsers and mobile apps, facilitating remote and hybrid work environments. **Products and services** Basecamp offers subscription-based software for project management and team collaboration. Its primary product includes features for task management, file sharing, real-time messaging, scheduling, and reporting. The platform supports both small teams and large organizations with scalable options. Basecamp does not focus on hardware or physical goods but provides digital tools aimed at enhancing workplace organization and project tracking.

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project-managementteam-collaborationtask-managementcloud-storagesubscription-softwareremote-workworkflow-automation

Business activity: Basecamp

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Frequently Asked Questions about Basecamp

Why does Basecamp feel so slow and clunky sometimes?

A lot of users have mentioned that Basecamp can be pretty slow at times, especially when dealing with multiple files or tasks. Some even find it frustrating to navigate, which can hinder productivity if you're in a rush.

Are there major issues with communication features on Basecamp?

Honestly, many people find the communication tools a bit scattered, with updates getting lost among projects and client emails. This can make it tricky to keep everyone on the same page, especially in larger teams.

What should I do if I have performance issues with Basecamp?

If you're running into performance issues, some users suggest closing background services that could be hogging resources. As with any software, frequent updates can help improve performance, too.

Can Basecamp handle heavy file uploads effectively?

Many users find that uploading multiple files at once can be a hassle, often leading to slowdowns or requiring downloads one by one. It's something that could use improvement, especially for projects with lots of assets.

Is Basecamp still a good option for managing projects in 2023?

While some users have found it frustrating lately, others still appreciate the overall project management features it offers. It seems to boil down to personal preference and specific team needs.

Are there any plans for major updates or improvements to Basecamp?

Users are hopeful for updates that address existing issues, especially around communication and performance. Basecamp has been known for making adjustments, so it's worth keeping an eye on their announcements.

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