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Betterment

Read 695 verified reviews for Betterment. See ratings, business responses, and what customers really think.

betterment.com

New York, US

finance-insurance

Founded: 2002

Employees: 401-500

Rating: 4.0/5Based on 695 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Betterment

  1. VoidKnight500Rating: 2/5Verified

    paid for a year subscription and barely use it because half the features dont work properly personally

  2. luis02Rating: 5/5Verified

    been around for a while so theyve had time to get it right and it shows. polished experience!

  3. ProByte42Rating: 4/5Verified

    generally happy with this. the occasional bug is annoying but they fix things quickly fr

  4. IceAce666Rating: 5/5

    Highly recommend

    works great, no bugs, fast. what more do you want fr!

  5. EliteKill_officialRating: 5/5Verified

    the support team actually knows what theyre doing. had my issue resolved in one chat session. rare ngl

  6. BlazeViper_realRating: 5/5Verified

    Increíble

    muy buena experiencia, recomendado al 100% sin ninguna duda tbh

  7. IceBomb_tvRating: 3/5Verified

    gets the job done but the competition is catching up. needs to keep improving tbh

  8. ProPanda_liveRating: 2/5Verified

    charged me twice and getting a refund is like pulling teeth. avoid.

  9. pablo10Rating: 4/5Verified

    Almost perfect

    4 stars because nothing is perfect but this is close enough. happy customer overall!

  10. giulia007Rating: 5/5

    Best I've tried

    Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍 tbh

About Betterment: Reviews

Pros

  • User-friendly automated investing suitable for beginners
  • Goal-based saving buckets help organize financial objectives
  • Offers tax-loss harvesting and financial advisory features

Cons

  • Fees may be higher than DIY investing options
  • Limited options for highly active or advanced traders
  • No publicly known social media presence from current data

Business Description

**What is Betterment?** Betterment is a financial services company founded in 2010 and headquartered in New York. It offers automated investing and financial advisory services targeted primarily at individual consumers seeking accessible investment management. The company uses technology to simplify investment decisions and help clients grow their wealth through tailored portfolios. It currently employs around 425 people and serves a broad customer base interested in long-term financial planning. **How does it work?** Betterment operates an automated investment platform that builds customized portfolios based on user-defined financial goals and risk tolerance. Clients set their saving or investing objectives, and the system allocates assets accordingly using algorithms and modern portfolio theory. The platform also offers features like goal buckets and rewards to help users stay motivated and organized in their financial planning. It removes the need for manual trading, making investing more accessible through a user-friendly digital interface. **Products and services** Betterment primarily offers digital wealth management services including automated portfolio allocation, retirement planning, and cash management solutions. The platform provides goal-based investing options that allow clients to specify saving objectives to optimize asset distribution. It also includes features like tax-loss harvesting, financial advice, and checking accounts. Services are delivered via web and mobile applications with continuous portfolio monitoring and rebalancing to maintain targeted investment exposure.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

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automated-investingfinancial-planningportfolio-managementdigital-wealth-managementgoal-based-investingtax-loss-harvestingretirement-planning

Business activity: Betterment

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Frequently Asked Questions about Betterment

Why is Betterment's customer service so bad?

A lot of users ran into issues with customer service at Betterment, mentioning that calls often go unanswered and emails take forever to get a reply. If you need immediate help, it can be really frustrating trying to get in touch with them.

Has anyone had issues with account locking at Betterment?

Yeah, some people reported having their accounts locked without clear communication from Betterment. This can be really alarming if you're trying to access your funds and suddenly can't.

Is Betterment worth using for retirement savings?

Opinions are mixed—some users say Betterment works great for meeting their retirement goals, while others feel there are better options available. It really depends on your individual investing style and needs.

Are there any hidden fees with Betterment?

A few users have raised concerns about hidden fees, so it's good to read the fine print. Generally, Betterment is known for its straightforward fee structure, but always double-check what you're signing up for.

Does Betterment offer good financial advice?

Some users have found Betterment's financial advice useful, particularly for those who prefer a hands-off approach. However, others feel that the advice could be more personalized.

Can you really achieve your financial goals with Betterment?

Many users say they appreciate how Betterment helps them stay organized with their financial goals, using tools like goal buckets. That said, not everyone feels it's the most effective platform for everyone.

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