Website: bitfinex.net
Category: cryptocurrency-blockchain
Country: US
Founded: 2015
Employees: 251-300
**What is Bitfinex?** Bitfinex is a cryptocurrency exchange founded in 2012, based in Hong Kong. It serves individual traders as well as institutional investors by providing access to a large variety of digital currencies. The company employs approximately 283 people and is recognized for its liquidity and diverse offerings in the crypto market. Bitfinex has established itself as a platform catering to users seeking advanced trading capabilities. **How does it work?** Bitfinex operates as an online trading platform where users can buy, sell, and exchange cryptocurrencies. The platform supports advanced order types and margin trading to accommodate both novice and experienced traders. Users must create accounts and undergo verification processes to access trading features. Bitfinex also provides over-the-counter (OTC) services, allowing larger trades to be executed efficiently outside the regular order book. **Products and services** Bitfinex offers cryptocurrency trading through spot markets and OTC desks for higher liquidity demand. Its services include access to a variety of crypto assets and stablecoins, margin and derivatives trading, and advanced trading tools. The platform is accessible via web and mobile apps, supporting connectivity through APIs. Bitfinex focuses on security protocols, liquidity provisioning, and extensive market offerings for its users.
Response rate: 0%
A lot of users have reported that their withdrawals were unexpectedly restricted. It seems to be a common issue where they request additional proof of funds, and many find this frustrating.
Many traders agree that Bitfinex offers good liquidity and advanced trading tools, which can be great for experienced users. However, some have faced significant issues with support and account access, so it can be a mixed bag.
Some people have had trouble getting timely responses from Bitfinex's support team. If you're stuck, it might help to try reaching out via their social media channels, but be prepared for some delays.
Yes, there are quite a few reports from users who feel their funds are stuck indefinitely. This seems to be a major concern, especially for those trying to withdraw their money.
Some users claim there are transaction fees that aren't clearly communicated, which can lead to confusion. It's always a good idea to check their fee schedule and do the math before trading.
People generally feel that Bitfinex takes security seriously, pointing to its protocols and measures. However, past hacks have made some wary, so it's a good idea to do your own research and stay cautious.