Website: callingcardplus.com
Category: utilities-energy
City: Alexandria
Country: US
Founded: 2002
**What is CallingCardPlus?** CallingCardPlus is a company founded in 2002 and headquartered in Alexandria, Virginia. It provides prepaid calling cards and phone services primarily aimed at customers seeking affordable long distance and international calling options. Its services target individual consumers who want discounted rates for international communication. The company operates within the telecommunications industry, focusing on prepaid telephony solutions. **How does it work?** CallingCardPlus sells prepaid calling cards which users can purchase online and then use to make long distance and international calls at reduced rates. Customers typically receive a card number and PIN which they dial into before placing a call to connect through CallingCardPlus’s network. This system allows users to avoid traditional phone carrier charges for expensive international calling. The platform’s main value proposition is cost savings on calls, which it achieves through its prepaid service model. **Products and services** CallingCardPlus provides prepaid international calling cards and phone services that customers use to make long distance and international telephone calls. Its product range includes various card denominations and rate plans suited for multiple countries and calling regions. The prepaid cards include access numbers and PINs for secure call initiation. No additional software or hardware is typically required beyond a conventional phone to use the service.
Response rate: 0%
A lot of people have complained about disappearing funds without any explanation. It's frustrating when you think you've paid for the service, only to find your balance gone without any calls made.
Honestly, many users have shared that they've had rude interactions with customer service reps. It seems like getting help can be a real challenge for some people.
Users suggest following up persistently since some issues might take a while to get addressed. It seems like you might have to call back multiple times to actually get a resolution.
There have been mentions of unexpected charges that clients weren't aware of. It’s always good to double-check what you’re being charged for to avoid any surprises.
Some users have reported being satisfied with the low rates and say the service works well for them. However, those positive experiences seem to be overshadowed by the complaints about customer service.
If your card isn't working, the best bet is to contact customer support, but be prepared for long wait times. Several users have had issues getting help with non-working cards, so don’t hesitate to stay persistent.