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Canva

Read 11404 verified reviews for Canva. See ratings, business responses, and what customers really think.

canva.com

Sydney, AU

technology-software

Founded: 2001

Rating: 4.3/5Based on 11404 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Canva

  1. EliteGamer360Rating: 2/5Verified

    Not great

    real-time collaboration with the whole team is seamless. best design tool for remote teams period tbh

  2. IceShot777Rating: 5/5Verified

    Muy contento. Llegó antes de lo esperado y todo en perfectas condiciones

  3. EliteByte_twitchRating: 4/5

    really good product. the font management could be better but everything else is top tier

  4. GhostByte88Rating: 4/5

    great tool, still getting used to it after switching from sketch. definitely worth the transition though

  5. ProGlitch88Rating: 4/5

    excellent for UI design. the performance can lag with very complex files but nothing deal breaking

  6. xXHack9999Rating: 3/5Verified

    decent but pricey for individual designers. great for teams, harder to justify for solo work

  7. XXEagle_realRating: 4/5Verified

    buena experiencia, el soporte tardó un poco pero resolvió mi problema correctamente.

  8. antonio_officialRating: 5/5Verified

    Muy recomendado

    Todo perfecto, el soporte respondió rápido y me solucionaron el problema en el día.

  9. VoidTitan_playsRating: 5/5Verified

    Outstanding

    the component library system is incredibly powerful. consistency across all our products improved massively

  10. StormWarrior88Rating: 5/5Verified

    transformed our design workflow completely. collaboration features are unmatched in the industry

About Canva: Reviews

Pros

  • User-friendly interface suitable for non-designers
  • Wide variety of templates and media assets
  • Cloud-based platform enabling collaboration and remote access

Cons

  • Some advanced features require paid subscriptions
  • Limited offline functionality
  • Customization options are less flexible compared to professional design software

Business Description

**What is Canva?** Canva is a graphic design software company founded in 2012 and headquartered in Sydney, Australia. It provides an online platform that enables users of all skill levels to create visual content such as social media graphics, presentations, posters, videos, and logos. Canva targets both individual consumers and businesses seeking accessible design tools without advanced technical skills. The service is primarily web-based with options for mobile use, supporting collaborative work and easy content sharing. **How does it work?** Users access Canva through its website or mobile apps to choose from a diverse array of pre-designed templates or start designs from scratch. The platform offers drag-and-drop functionality to add elements like text, images, icons, and videos. It supports importing user images and provides a broad media library. Canva works on a freemium model where basic features are free while advanced tools and assets require paid subscriptions. It is designed to simplify graphic design by automating many tasks and providing user-friendly customization options. **Products and services** Canva offers a cloud-based design tool that includes features for creating digital and printable graphics. Its service includes templates for social media content, marketing materials, presentations, posters, videos, and branding assets such as logos. Canva also provides collaboration features, allowing teams to work on projects together. There are tiered subscription plans, including a free version and paid tiers with additional assets, templates, and branding tools. The platform integrates with various cloud storage and publishing services for easy export and sharing.

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graphic-design-softwaredesign-templatescloud-based-designcollaboration-toolsfreemium-softwaredigital-content-creationvisual-content-software

Business activity: Canva

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Frequently Asked Questions about Canva

Why is Canva so slow sometimes?

A lot of users have noticed that Canva can lag or perform slowly, especially when handling larger projects. This seems to be a common frustration among users who rely on the platform for quick design tasks.

What should I do if my images disappear in Canva?

Some people have experienced issues with images just disappearing from their projects. It's frustrating, and often the only fix is to refresh the page or re-upload the images, but that's not always reliable.

Are there any missing features in Canva that I should be aware of?

Many users have pointed out that Canva lacks certain advanced features like specific effects or erasure tools that are common in other design software. If you're looking for more detailed editing capabilities, it might feel limiting.

Has anyone else had issues with the Canva desktop app crashing?

Yup, quite a few users are reporting that the Canva desktop app can be quite buggy, with crashes and flickering problems happening pretty frequently. If you're using the app for important projects, it's worth considering the web version instead.

Is Canva customer support reliable?

From what I've seen, a lot of users feel that Canva's customer support isn't very attentive to user issues. Many have expressed frustration over not getting responses or having their problems unresolved.

What happens if I experience issues with Canva after paying for a subscription?

Some users have reported being charged extra fees or experiencing errors with their orders, which adds to the frustration after paying for a subscription. It can feel like you're not getting your money's worth if you run into these problems.

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