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Cashapp

Read 23 verified reviews for Cashapp. See ratings, business responses, and what customers really think.

cashapp.com

San Francisco, US

finance-insurance

Founded: 2004

Employees: 2000-2500

Rating: 4.0/5Based on 23 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Cashapp

  1. EliteBeastXXRating: 3/5Verified

    gets the job done but the competition is catching up. needs to keep improving!

  2. yuki_jp12Rating: 5/5Verified

    works great, no bugs, fast. what more do you want fr imo

  3. EliteBear360Rating: 4/5

    Would recommend

    good experience mostly. UI could be cleaner but functionality is all there personally

  4. DarkFox777Rating: 5/5Verified

    been using this for like 6 months now and cant complain. does what it says on the tin.

  5. EliteBear1337Rating: 5/5

    Absolutely love it

    my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that tbh

  6. XXBlade_clipsRating: 5/5

    10/10

    genuinely impressed, wasnt expecting much and got blown away. rare these days.

  7. ElitePhoenix_playsRating: 5/5

    10/10 would recommend to anyone. my whole team uses it now lol tbh

  8. BlazeLynx_xdRating: 5/5Verified

    Excellent!

    been around for a while so theyve had time to get it right and it shows. polished experience personally

  9. NightSnake_tvRating: 5/5Verified

    10/10 would recommend to anyone. my whole team uses it now lol ngl

  10. anna_de_usRating: 3/5

    Mixed feelings

    used to be better tbh. feels like development slowed down. still functional just not exciting

About Cashapp: Reviews

Pros

  • Instant peer-to-peer money transfers with a simple mobile interface
  • Ability to invest in stocks and Bitcoin directly within the app
  • Cash Card offers convenient spending options linked to account balance

Cons

  • Limited availability of certain banking features compared to traditional banks
  • Users may face holds or limits on transactions and withdrawals
  • Customer support can sometimes be slow or difficult to reach

Business Description

**What is Cash App?** Cash App is a mobile payment platform founded in 2013 and headquartered in San Francisco, United States. It is designed to empower users financially by providing an easy-to-use interface for managing money digitally. The platform primarily targets individual consumers who want a quicker and simpler alternative to traditional banking. With over 2,000 employees, the company offers a range of financial services beyond basic peer-to-peer payments. **How does it work?** Cash App allows users to send and receive money instantly using their mobile devices. Users can link a bank account to the app or receive direct deposits such as paychecks. The platform includes a Cash Card for physical and online purchases, funded by the user's Cash App balance. Additionally, users can buy and sell stocks and Bitcoin directly through the app, integrating payments and investment features in one place. **Products and services** Cash App’s key offerings include peer-to-peer money transfers, direct deposit services, and a prepaid debit card called the Cash Card. It also provides investment opportunities for stocks and Bitcoin within the app. The platform incorporates security measures to protect users' financial information and transactions. Cash App combines payment functionalities with banking and investment services, allowing customers to manage multiple financial activities through a single mobile application.

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Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
peer-to-peer-paymentsmobile-paymentscash-cardsstock-investingbitcoin-tradingdigital-walletdirect-depositfinancial-services

Business activity: Cashapp

Response rate: 0%

Frequently Asked Questions about Cashapp

Why is Cash App's customer service so bad?

A lot of users have complained about Cash App's customer service being unhelpful and difficult to reach. Many have shared stories of long wait times or receiving unsatisfactory responses when dealing with issues like fraud.

What should I do if Cash App stole my money?

There are several reports from users claiming their money went missing or was taken without explanation. In such cases, it seems like many struggle to get support from Cash App to resolve these issues.

Are there hidden fees with Cash App?

Some users have mentioned high fees associated with certain transactions on Cash App, which can be surprising. It's a good idea to review the app's fee structure before using it for significant transactions.

How does Cash App handle fraud complaints?

Honestly, many folks have reported that Cash App doesn't handle fraud complaints well, leading to frustration. Users say they often feel ignored or are left waiting without a resolution.

Is Cash App safe to use for serious transactions?

A lot of people are cautious about using Cash App for significant transactions due to reported issues with customer service and fraud. While some users have had good experiences, the risks seem to worry many.

Can I trust Cash App with my bank details?

There's mixed feedback on this; while some users have linked their accounts without issues, others have experienced problems like unauthorized transactions. It's important to be aware of these concerns before trusting them with sensitive information.