Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍 personally
Cashapp
Read 22 published reviews for Cashapp. See ratings, business responses, and signals available on GuardOpinion.
4.0/5Based on 22 Reviews
Customer reviews for Cashapp
BlazeCode420Rating: 5/5Verified XXBlade_clipsRating: 5/5 10/10
genuinely impressed, wasnt expecting much and got blown away. rare these days.
ProRaven_hdRating: 2/5Verified Has issues
Support took 5 days to reply and then just closed my ticket without fixing anything. joke of a company imo
EliteBeastXXRating: 3/5Verified gets the job done but the competition is catching up. needs to keep improving!
yuki_jp12Rating: 5/5Verified works great, no bugs, fast. what more do you want fr imo
BlazeWarrior_hdRating: 5/5 Excellent!
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice tbh
EliteBear1337Rating: 5/5 Absolutely love it
my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that tbh
NeonWizard777Rating: 2/5Verified paid for a year subscription and barely use it because half the features dont work properly imo
ProKill99Rating: 1/5Verified Complete waste
Support took 5 days to reply and then just closed my ticket without fixing anything. joke
anna_de_usRating: 3/5 Mixed feelings
used to be better tbh. feels like development slowed down. still functional just not exciting
Commercial transparency
Public complaints about Cashapp
About
What is Cash App? Cash App is a mobile payment platform founded in 2004 and headquartered in San Francisco, United States. It is designed to empower users financially by providing an easy-to-use interface for managing money digitally. The platform primarily targets individual consumers who want a quicker and simpler alternative to traditional banking. With over 2,000 employees, the company offers a range of financial services beyond basic peer-to-peer payments. How does it work? Cash App allows users to send and receive money instantly using their mobile devices. Users can link a bank account to the app or receive direct deposits such as paychecks. The platform includes a Cash Card for physical and online purchases, funded by the user's Cash App balance. Additionally, users can buy and sell stocks and Bitcoin directly through the app, integrating payments and investment features in one place. Products and services Cash App’s key offerings include peer-to-peer money transfers, direct deposit services, and a prepaid debit card called the Cash Card. It also provides investment opportunities for stocks and Bitcoin within the app. The platform incorporates security measures to protect users' financial information and transactions. Cash App combines payment functionalities with banking and investment services, allowing customers to manage multiple financial activities through a single mobile application.
Business Activity
Response rate: 0%
Review Sources
- verified: 12
- organic: 10
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Internet-sourced business information
Web Reputation
- Instant peer-to-peer money transfers with a simple mobile interface
- Ability to invest in stocks and Bitcoin directly within the app
- Cash Card offers convenient spending options linked to account balance
- Limited availability of certain banking features compared to traditional banks
- Users may face holds or limits on transactions and withdrawals
- Customer support can sometimes be slow or difficult to reach
User questions
Why is Cash App's customer service so bad?
A lot of users have complained about Cash App's customer service being unhelpful and difficult to reach. Many have shared stories of long wait times or receiving unsatisfactory responses when dealing with issues like fraud.
What should I do if Cash App stole my money?
There are several reports from users claiming their money went missing or was taken without explanation. In such cases, it seems like many struggle to get support from Cash App to resolve these issues.
Are there hidden fees with Cash App?
Some users have mentioned high fees associated with certain transactions on Cash App, which can be surprising. It's a good idea to review the app's fee structure before using it for significant transactions.
How does Cash App handle fraud complaints?
Honestly, many folks have reported that Cash App doesn't handle fraud complaints well, leading to frustration. Users say they often feel ignored or are left waiting without a resolution.
Is Cash App safe to use for serious transactions?
A lot of people are cautious about using Cash App for significant transactions due to reported issues with customer service and fraud. While some users have had good experiences, the risks seem to worry many.
Can I trust Cash App with my bank details?
There's mixed feedback on this; while some users have linked their accounts without issues, others have experienced problems like unauthorized transactions. It's important to be aware of these concerns before trusting them with sensitive information.