gets the job done but the competition is catching up. needs to keep improving!

Read 23 verified reviews for Cashapp. See ratings, business responses, and what customers really think.
cashapp.comSan Francisco, US
finance-insurance
Founded: 2004
Employees: 2000-2500
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoregets the job done but the competition is catching up. needs to keep improving!
works great, no bugs, fast. what more do you want fr imo
good experience mostly. UI could be cleaner but functionality is all there personally
been using this for like 6 months now and cant complain. does what it says on the tin.
my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that tbh
genuinely impressed, wasnt expecting much and got blown away. rare these days.
10/10 would recommend to anyone. my whole team uses it now lol tbh
been around for a while so theyve had time to get it right and it shows. polished experience personally
10/10 would recommend to anyone. my whole team uses it now lol ngl
used to be better tbh. feels like development slowed down. still functional just not exciting
**What is Cash App?** Cash App is a mobile payment platform founded in 2013 and headquartered in San Francisco, United States. It is designed to empower users financially by providing an easy-to-use interface for managing money digitally. The platform primarily targets individual consumers who want a quicker and simpler alternative to traditional banking. With over 2,000 employees, the company offers a range of financial services beyond basic peer-to-peer payments. **How does it work?** Cash App allows users to send and receive money instantly using their mobile devices. Users can link a bank account to the app or receive direct deposits such as paychecks. The platform includes a Cash Card for physical and online purchases, funded by the user's Cash App balance. Additionally, users can buy and sell stocks and Bitcoin directly through the app, integrating payments and investment features in one place. **Products and services** Cash App’s key offerings include peer-to-peer money transfers, direct deposit services, and a prepaid debit card called the Cash Card. It also provides investment opportunities for stocks and Bitcoin within the app. The platform incorporates security measures to protect users' financial information and transactions. Cash App combines payment functionalities with banking and investment services, allowing customers to manage multiple financial activities through a single mobile application.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
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Learn more about GuardScoreResponse rate: 0%
A lot of users have complained about Cash App's customer service being unhelpful and difficult to reach. Many have shared stories of long wait times or receiving unsatisfactory responses when dealing with issues like fraud.
There are several reports from users claiming their money went missing or was taken without explanation. In such cases, it seems like many struggle to get support from Cash App to resolve these issues.
Some users have mentioned high fees associated with certain transactions on Cash App, which can be surprising. It's a good idea to review the app's fee structure before using it for significant transactions.
Honestly, many folks have reported that Cash App doesn't handle fraud complaints well, leading to frustration. Users say they often feel ignored or are left waiting without a resolution.
A lot of people are cautious about using Cash App for significant transactions due to reported issues with customer service and fraud. While some users have had good experiences, the risks seem to worry many.
There's mixed feedback on this; while some users have linked their accounts without issues, others have experienced problems like unauthorized transactions. It's important to be aware of these concerns before trusting them with sensitive information.