mostly positive. had one issue that took a while to resolve but they did resolve it. would use again personally
Read 90 published reviews for Cdbaby. See ratings, business responses, and signals available on GuardOpinion.
Website: cdbaby.com
Category: entertainment-media
City: Portland
Country: US
Founded: 1998
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScoremostly positive. had one issue that took a while to resolve but they did resolve it. would use again personally
the support team actually knows what theyre doing. had my issue resolved in one chat session. rare tbh
fraude total, pagué y no recibí nada. el soporte no responde. tuve que hacer una reclamación
en general satisfecho, hay cosas mejorables pero el núcleo del servicio funciona bien tbh
lo recomendé a mis amigos y todos quedaron igual de contentos que yo. no falla fr
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice tbh
generally happy with this. the occasional bug is annoying but they fix things quickly imo
decent product but the UI needs work. not terrible not great imo
mostly positive. had one issue that took a while to resolve but they did resolve it. would use again tbh
Support took 5 days to reply and then just closed my ticket without fixing anything. joke!
**What is Cdbaby?** CD Baby is a digital music distributor founded in 1998 and headquartered in Portland, Oregon. It serves over 1 million independent musicians worldwide by providing music distribution services. The company primarily targets independent artists looking to distribute and monetize their music across major streaming platforms and digital retailers. CD Baby operates within the music and audio industry, focusing on the digital distribution segment. **How does it work?** Musicians upload their music releases to CD Baby's platform, paying a fee (such as $9.99 per release) to have their songs distributed. CD Baby then delivers this content to more than 150 streaming services and digital stores, including Spotify and Apple Music. The platform handles metadata, royalty collection, and reporting for artists. This allows artists to reach wide audiences without needing traditional record label distribution deals. **Products and services** CD Baby provides digital music distribution services, enabling artists to release music globally on various platforms. They offer tools for royalty collection, music publishing administration, and marketing. Their service supports audio distribution, metadata management, and reporting to artists. CD Baby acts as an intermediary between independent musicians and digital retailers, facilitating the delivery and monetization of digital music content.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
A lot of users have mentioned that CDBaby's customer service can be really unresponsive, with some waiting a long time for replies. It's a frustrating experience, especially when you have urgent questions about your music releases.
Some users have reported feeling surprised by various costs they didn't see upfront, which can be a bummer when you're just trying to get your music out there. It's good to read the fine print before committing.
Several users have pointed out that CDBaby can be pretty strict with copyright policies, sometimes causing headaches for independent artists. If you're worried about copyright issues, it might help to familiarize yourself with their rules.
Yes, many users have complained about slow delivery of their music releases, which can be super frustrating when you’re eager to share your work. If timing is crucial for your release, you might want to consider that.
Some folks find CDBaby functional and useful for getting their music on platforms, while others feel it's not the best choice due to customer service and delays. Overall, it seems to depend on what you’re looking for as an artist.
While CDBaby does handle royalty collection, there have been mixed reviews about the timing and accuracy of payments. Some artists report getting their royalties on time, while others have faced issues.