mostly positive. had one issue that took a while to resolve but they did resolve it. would use again personally
Cdbaby
Read 90 published reviews for Cdbaby. See ratings, business responses, and signals available on GuardOpinion.
4.2/5Based on 90 Reviews
Customer reviews for Cdbaby
BlazeWolf88Rating: 4/5Verified EliteQueen666Rating: 5/5Verified Outstanding
the support team actually knows what theyre doing. had my issue resolved in one chat session. rare tbh
XXPlayer77Rating: 1/5Verified fraude total, pagué y no recibí nada. el soporte no responde. tuve que hacer una reclamación
XXPhoenix_fxRating: 4/5Verified en general satisfecho, hay cosas mejorables pero el núcleo del servicio funciona bien tbh
IceMage500Rating: 5/5Verified Sin dudarlo
lo recomendé a mis amigos y todos quedaron igual de contentos que yo. no falla fr
RageKraken_tvRating: 5/5 they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice tbh
IceBug_realRating: 4/5 Solid experience
generally happy with this. the occasional bug is annoying but they fix things quickly imo
francesca13Rating: 3/5Verified decent product but the UI needs work. not terrible not great imo
XXEagle007Rating: 4/5Verified Good overall
mostly positive. had one issue that took a while to resolve but they did resolve it. would use again tbh
NightKing_twitchRating: 1/5Verified 0/10
Support took 5 days to reply and then just closed my ticket without fixing anything. joke!
Commercial transparency
Public complaints about Cdbaby
About
What is Cdbaby? CD Baby is a digital music distributor founded in 1998 and headquartered in Portland, Oregon. It serves over 1 million independent musicians worldwide by providing music distribution services. The company primarily targets independent artists looking to distribute and monetize their music across major streaming platforms and digital retailers. CD Baby operates within the music and audio industry, focusing on the digital distribution segment. How does it work? Musicians upload their music releases to CD Baby's platform, paying a fee (such as $9.99 per release) to have their songs distributed. CD Baby then delivers this content to more than 150 streaming services and digital stores, including Spotify and Apple Music. The platform handles metadata, royalty collection, and reporting for artists. This allows artists to reach wide audiences without needing traditional record label distribution deals. Products and services CD Baby provides digital music distribution services, enabling artists to release music globally on various platforms. They offer tools for royalty collection, music publishing administration, and marketing. Their service supports audio distribution, metadata management, and reporting to artists. CD Baby acts as an intermediary between independent musicians and digital retailers, facilitating the delivery and monetization of digital music content.
Business Activity
Response rate: 0%
Review Sources
- verified: 66
- organic: 24
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Internet-sourced business information
Web Reputation
- Wide distribution network to over 150 platforms including Spotify and Apple Music
- Affordable per-release pricing for independent artists
- Supports royalty collection and publishing administration for artists
- Fees per release may add up for prolific creators
- Limited direct customer support options for some users
- Service mainly focused on music distribution without extensive marketing tools
User questions
Why is CDBaby's customer service so slow?
A lot of users have mentioned that CDBaby's customer service can be really unresponsive, with some waiting a long time for replies. It's a frustrating experience, especially when you have urgent questions about your music releases.
Are there hidden fees when using CDBaby?
Some users have reported feeling surprised by various costs they didn't see upfront, which can be a bummer when you're just trying to get your music out there. It's good to read the fine print before committing.
How does CDBaby handle copyright enforcement?
Several users have pointed out that CDBaby can be pretty strict with copyright policies, sometimes causing headaches for independent artists. If you're worried about copyright issues, it might help to familiarize yourself with their rules.
Does CDBaby really take a long time to deliver music?
Yes, many users have complained about slow delivery of their music releases, which can be super frustrating when you’re eager to share your work. If timing is crucial for your release, you might want to consider that.
Is CDBaby worth it for independent artists?
Some folks find CDBaby functional and useful for getting their music on platforms, while others feel it's not the best choice due to customer service and delays. Overall, it seems to depend on what you’re looking for as an artist.
Do artists actually receive royalties on time from CDBaby?
While CDBaby does handle royalty collection, there have been mixed reviews about the timing and accuracy of payments. Some artists report getting their royalties on time, while others have faced issues.