Website: cellularsales.com
Category: e-commerce-retail
City: Knoxville
Country: US
Founded: 2002
Employees: 5001-10000
**What is Cellular Sales?** Cellular Sales is a private American mobile phone retailer founded in 1993. Headquartered in Knoxville, Tennessee, it operates across the United States with a workforce of over 7,000 employees. The company primarily targets consumers seeking wireless devices and cellular plans. It has established itself in the retail wireless industry by focusing on mobile phone sales and related services. **How does it work?** Cellular Sales sells mobile phones and wireless devices both in physical stores and online. Customers can visit retail locations or the company’s website to purchase phones, accessories, and wireless service plans. The company works directly with wireless carriers to offer various cellular plans and devices. The business model centers around retail distribution and customer service tailored to wireless consumers. **Products and services** Cellular Sales offers a range of products including smartphones, tablets, cellular accessories, and wireless service plans. The retailer partners with major wireless carriers to provide customers with network options, plan selections, and device financing. Services focus on device activation, upgrades, and customer support related to mobile communications. The company’s offerings are designed for consumers looking for retail purchase options in the telecom sector.
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A lot of users have pointed out that customer service can be really inconsistent. Some have great experiences, while others mention poor staff behavior and unresolved issues, which can be pretty frustrating.
Honestly, many people have complained about problems with trade-in credits. A few have shared stories about losing significant credits and feeling scammed, so it's something to be cautious about.
It seems like some customers have experienced confusion with their first bills, especially related to trade-ins and plan setups. Make sure to clarify any promotions during your purchase to avoid surprises later on.
Several users who worked there mentioned enjoying the job, especially if you’re in a good market where you can earn a decent salary. However, some also noted that the hiring process can be a bit unpredictable.
Yep, a few people reported issues with unexpected charges or confusion regarding their plans and bills. It's definitely smart to keep an eye on your statements and check in if anything seems off.
Some users definitely feel like they encountered scam-like situations, particularly with trade-ins or device setups. It's a good idea to do your research and read reviews before making major decisions.