Pretty good overall, minor issues here and there but nothing dealbreaking. would recommend with caveats imo
Cerebral
Read 89 published reviews for Cerebral. See ratings, business responses, and signals available on GuardOpinion.
Website: cerebral.com
Category: health-medical
City: San Francisco
Country: US
Founded: 1995
Employees: 501-1000
Rating: 4.2/5Based on 89 Reviews
- 5 ★: 52 Reviews
- 4 ★: 18 Reviews
- 3 ★: 6 Reviews
- 2 ★: 8 Reviews
- 1 ★: 5 Reviews
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScoreCustomer reviews for Cerebral
NightNode007Rating: 4/5 EliteSpecter1337Rating: 5/5 Top tier
my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that tbh
NeonWizard69Rating: 5/5Verified works great, no bugs, fast. what more do you want fr
GhostWizard99Rating: 5/5 10/10 would recommend to anyone. my whole team uses it now lol fr
RageBomb_clipsRating: 5/5Verified llevo tiempo usándolo y nunca me ha fallado. precio justo y servicio de calidad tbh
DarkKing_twitchRating: 5/5Verified been around for a while so theyve had time to get it right and it shows. polished experience.
XXBomb99Rating: 4/5 good value for money, does what i need. onboarding could be better but im happy now.
chris_ukRating: 5/5Verified Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍.
StormRogue666Rating: 4/5Verified Buena experiencia
bien en general, con pequeños detalles a mejorar pero satisfecho con la experiencia tbh
ShadowGlitch777Rating: 5/5 Definately worth it. Been recommending it to everyone i know personally
About Cerebral: Reviews
Pros
- Convenient access to licensed mental health professionals from home
- Combines therapy and medication management in one platform
- Wide range of common mental health conditions treated remotely
Cons
- Limited in-person or emergency care options
- May not suit patients requiring intensive or specialized treatment
- Dependent on reliable internet and technology for sessions
Business Description
**What is Cerebral?** Cerebral is a telehealth company founded in 2020 and headquartered in San Francisco. It provides online mental health services aimed primarily at consumers seeking accessible therapy and medication management. The company focuses on treatment for conditions like anxiety, depression, and insomnia. Cerebral has raised significant funding and employs several hundred people. **How does it work?** Cerebral connects patients with licensed mental health professionals remotely through its online platform. After signing up, users can undergo assessments, receive therapy sessions via video or messaging, and get prescriptions managed online. The platform emphasizes convenience and accessibility of mental healthcare without needing in-person visits. It supports ongoing care through regular check-ins and medication adjustments. **Products and services** Cerebral offers online therapy and psychiatric care including medication prescribing for mental health conditions. Its services are delivered entirely via telehealth, allowing clients to access treatment from home or elsewhere. The platform supports a range of conditions such as anxiety, depression, and sleep-related disorders. Care is provided by licensed therapists and prescribing clinicians via virtual appointments and digital tools.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoretelehealthmental-health-careonline-therapymedication-managementpsychiatric-servicesanxiety-treatmentdepression-treatment
Business activity: Cerebral
Response rate: 0%
Frequently Asked Questions about Cerebral
Is Cerebral a scam?
A lot of users have mixed feelings about Cerebral. While some say they had great experiences, others have had serious complaints and even called it a scam, especially regarding account issues and medication access.
What should I know about Cerebral's customer service?
Users have reported varying experiences with customer service. Some feel they received good support, while others have mentioned frustration with slow responses and difficulty resolving billing issues.
Are the treatments from Cerebral effective?
Many users have had positive experiences with the therapy and medication they received through Cerebral. However, there are also voices in the community pointing out that the effectiveness can vary significantly from person to person.
Why are people complaining about billing with Cerebral?
Some users have experienced issues with unexpected charges and trouble with insurance billing. It's been a common theme where users advise checking your billing history closely after signing up.
Can I rely on Cerebral for medication management?
There are mixed reports about Cerebral's medication management. Some users appreciate the convenience of getting prescriptions online, while others have mentioned challenges in accessing their medications when needed.
What do users say about the overall experience with Cerebral?
Feedback varies widely—some users rave about their therapists and the platform's ease of use, while others express dissatisfaction with their experiences, particularly regarding service consistency.