Top tier
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice.
Read 49 published reviews for Cloud9. See ratings, business responses, and signals available on GuardOpinion.
Website: cloud9.gg
Category: gaming
City: Santa Monica
Country: US
Employees: 200-250
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScorethey actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice.
llevo tiempo usándolo y nunca me ha fallado. precio justo y servicio de calidad fr
Some things work well, others not so much. 3 stars feels about right
Todo perfecto, el soporte respondió rápido y me solucionaron el problema en el día tbh
my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that ngl
my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that ngl
decent product but the UI needs work. not terrible not great.
works great, no bugs, fast. what more do you want fr
the core product is great. the extra stuff (billing, account management) could be smoother!
mostly positive. had one issue that took a while to resolve but they did resolve it. would use again fr
**What is Cloud9?** Cloud9 is a professional esports organization founded in 2013 and headquartered in Santa Monica, California. It fields teams across multiple competitive video games and produces gaming-related digital content. The company's main audience includes esports fans, gamers, and followers of online competitive gaming culture. Cloud9 employs around 200 people and has established itself as a recognizable name within the esports industry. **How does it work?** Cloud9 operates by recruiting and managing esports teams that compete in various tournaments and leagues worldwide. The organization also creates digital content to engage gaming audiences, including videos, streams, and social media output. Through sponsorships, advertising, and prize winnings, Cloud9 generates revenue. Their content creation involves producing media that supports their brand and community interaction around esports. **Products and services** Cloud9 offers professional esports team management services and produces gaming-related digital content. Their services include recruiting players, coaching, and organizing team participation in competitive events. Additionally, Cloud9 creates and distributes esports-themed content such as videos and live streams. This combination supports their core business model of esports competition and content engagement.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
A lot of fans feel like Cloud9 chokes during playoffs, and there’s a lot of chatter about how they used to play as a solid unit. It's become a trend for them to underperform when it really matters, which is frustrating for supporters.
Users have noted that Cloud9 seems to struggle finding good native talent, leading to a heavy reliance on imported players. Some think this has impacted their overall team cohesion and performance.
There are complaints about Cloud9 not being able to maintain the cohesive gameplay that made them special in the past. Many fans wish they could see a return to those days of teamwork and strategy.
Most people understand that Cloud9 brings in money through sponsorships, advertising, and tournament winnings. They’re also into creating digital content that keeps fans engaged and helps build their brand.
Cloud9 creates a variety of content like videos and live streams focused on gaming and esports. Fans appreciate that they’re always putting out new stuff to connect with the community.
There's a lot of hope among fans that Cloud9 can turn things around, especially with new strategies and maybe some new talent. People want to see them back to competing at their best, especially during crucial matches.