Cloudflare

Read 1399 verified reviews for Cloudflare. See ratings, business responses, and what customers really think.

cloudflare.com

San Francisco, US

technology-software

Founded: 2009

Employees: 5000

Rating: 1.9/5Based on 1399 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Cloudflare

  1. VoidAce007Rating: 5/5Verified

    Absolutely love it

    works great, no bugs, fast. what more do you want fr

  2. NeonFrag99Rating: 5/5

    Absolutely love it

    my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that imo

  3. XXDragon666Rating: 5/5Verified

    10/10

    lo recomendé a mis amigos y todos quedaron igual de contentos que yo. no falla.

  4. VoidKingXXRating: 4/5

    does its job well, pricing is fair. a few rough edges but nothing major. good overall

  5. XXBeast2025Rating: 3/5Verified

    Some things work well, others not so much. 3 stars feels about right fr

  6. xXBeast42Rating: 5/5Verified

    works great, no bugs, fast. what more do you want fr personally

  7. GhostBear2024Rating: 5/5Verified

    Excellent!

    been using this for like 6 months now and cant complain. does what it says on the tin

  8. NightPixel420Rating: 3/5Verified

    Regular

    ni bien ni mal. para lo que necesito sirve pero no me entusiasma especialmente!

  9. DarkHunter_twitchRating: 2/5

    Una basura. Llevo 2 semanas esperando respuesta del soporte y nada tbh

  10. nicolas_usRating: 5/5Verified

    been around for a while so theyve had time to get it right and it shows. polished experience personally

About Cloudflare: Reviews

Pros

  • Global network enhances website speed and uptime
  • Comprehensive protection against DDoS and cyber threats
  • Integrates easily with existing web infrastructure and platforms

Cons

  • Advanced features may require higher-tier subscriptions
  • Some configuration complexity for less technical users
  • Occasional false positives in security filtering can block legitimate traffic

Business Description

**What is Cloudflare?** Cloudflare is a web infrastructure and security company founded in 2009 and headquartered in San Francisco. It specializes in improving website performance and security for businesses globally. Its customer base ranges from small businesses to large enterprises requiring reliable internet presence. Cloudflare operates a global network that supports its services. **How does it work?** Cloudflare works by routing web traffic through its expansive global network, which optimizes speed and blocks malicious traffic. It provides services such as DDoS mitigation, web application firewalls, SSL encryption, and content delivery via its CDN. Customers integrate Cloudflare’s technology into their websites or applications to enhance security and loading times. The network constantly monitors traffic to prevent and respond to threats. **Products and services** Cloudflare offers a range of digital security and performance products including DDoS protection, web application firewall (WAF), SSL/TLS encryption, CDN services, and load balancing. Its services are delivered primarily through cloud-based platforms and subscription models. Cloudflare’s technology supports faster content delivery and improved uptime by mitigating attacks and optimizing routing. The company also provides analytics and diagnostic tools to monitor site performance and security posture.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
ddos-protectioncontent-delivery-networkweb-application-firewallcloud-infrastructuressl-servicesinternet-securitycdn-services

Business activity: Cloudflare

Response rate: 0%

Frequently Asked Questions about Cloudflare

Why is Cloudflare's support often criticized?

A lot of users have shared their frustration with Cloudflare's customer support, mentioning unresolved issues and poor communication. Some have even escalated their complaints to external organizations like ICANN due to the lack of effective assistance.

Are there issues with Cloudflare's DNS and content delivery?

Honestly, some users feel that Cloudflare's DNS service is underwhelming and that the content delivery can be limited. If you're looking for maximum efficiency, it might be worth exploring other options.

What should I do if I have billing problems with Cloudflare?

Several users have reported issues with billing and invoices that remained unresolved for a long time. If you're facing something similar, your best bet is to keep trying to reach out to support, though that seems to be a hit-or-miss situation.

How does Cloudflare handle false reports for domain takedowns?

Users have encountered issues where Cloudflare accepted false reports that led to their domains being taken down. This has resulted in some users feeling powerless and frustrated with the lack of response from the company.

Does Cloudflare have a good reputation for security?

Many users appreciate Cloudflare's security features like DDoS protection and web application firewalls. While there are some complaints about service parts, generally, the security aspect is well-regarded by those who prioritize it.

Is it common to have issues with Cloudflare's uptime?

Some users experience downtime or issues with content delivery that can affect performance. While many rely on Cloudflare for uptime, it's not without its challenges, especially during peak usage times.