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Coinbase

Read 21854 verified reviews for Coinbase. See ratings, business responses, and what customers really think.

coinbase.com

San Francisco, US

trading-investments

Founded: 2011

Employees: 5001-10000

Rating: 4.0/5Based on 21854 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Coinbase

  1. antonio_realRating: 5/5Verified

    consistent experience every time. doesnt always wow but never disappoints either. thats rare

  2. kenji_mxRating: 5/5Verified

    10/10

    Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍

  3. ShadowWarrior360Rating: 5/5

    Sin dudarlo

    lo recomendé a mis amigos y todos quedaron igual de contentos que yo. no falla.

  4. NeonLynx77Rating: 5/5Verified

    Highly recommend

    my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that personally

  5. mike_realRating: 4/5Verified

    Bien en general

    bien en general, con pequeños detalles a mejorar pero satisfecho con la experiencia personally

  6. NightSniper_opRating: 4/5

    does its job well, pricing is fair. a few rough edges but nothing major. good overall

  7. IceHydra_xdRating: 4/5Verified

    does its job well, pricing is fair. a few rough edges but nothing major. good overall tbh

  8. ShadowBomb_liveRating: 2/5

    Expected more

    Support took 5 days to reply and then just closed my ticket without fixing anything. joke of a company personally

  9. NeonSniper_opRating: 4/5Verified

    solid product, would give 5 stars if support was faster. everything else is on point imo

  10. lena_de_frRating: 3/5Verified

    Could be better

    average experience. works as described but not much to get excited about personally

About Coinbase: Reviews

Pros

  • User-friendly interface suitable for beginners
  • Supports a broad range of popular cryptocurrencies
  • High security standards and regulatory compliance

Cons

  • Relatively high transaction fees compared to competitors
  • Customer support can be slow during peak demand
  • Limited control over private keys for some wallet services

Business Description

**What is Coinbase?** Coinbase is a cryptocurrency trading platform founded in 2012 and headquartered in San Francisco, USA. It offers services for buying, selling, transferring, and storing digital currencies. The company primarily targets individual consumers and institutional investors engaged in cryptocurrency markets. Over time, Coinbase has grown to employ approximately 7,500 people. **How does it work?** Users create accounts on Coinbase to access cryptocurrency markets globally via an online interface and mobile app. The platform works by connecting buyers and sellers while maintaining digital wallets for storage and transfer capabilities. Coinbase provides security measures and compliance with regulatory requirements to facilitate safe transactions. It acts as an intermediary to simplify access to complex blockchain networks. **Products and services** Coinbase provides cryptocurrency trading services allowing users to buy and sell a wide variety of digital currencies. It also offers crypto wallet solutions to securely store and manage digital assets. Additional features include transfer capabilities between users, market data insights, and an interface for institutional clients. The platform supports multiple cryptocurrencies and is accessible through web and mobile applications.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

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cryptocurrency-tradingcrypto-walletsdigital-assetscrypto-transfersblockchaininvestment-tradingfinancial-services

Business activity: Coinbase

Response rate: 0%

Frequently Asked Questions about Coinbase

Why is customer service so hard to reach on Coinbase?

A lot of users found that the customer service is mainly through email and there's no phone support, which can be super frustrating when you have urgent issues. Some long-time customers mention they've had issues getting timely responses, especially during high traffic times.

Have others experienced unauthorized charges on Coinbase?

Honestly, I've seen multiple users report unauthorized transactions on their accounts. While Coinbase does provide some dispute assistance, the experience seems to vary from person to person.

Are there hidden fees when trading on Coinbase?

Many users have expressed concerns about unexpected fees when buying or selling cryptocurrencies. It's a good idea to check the fee structure thoroughly before making transactions to avoid surprises.

Is Coinbase a reliable platform for beginners?

There are mixed reviews, but quite a few long-term users believe it's a reliable option, especially for those just starting out with crypto. New users sometimes struggle, however, and some have had a tough time getting used to the platform's features.

What should I do if my account gets locked?

A bunch of users have reported their accounts getting locked for various reasons. The process to unlock can be slow, and you might feel like you're in a waiting game with customer support.

Are Coinbase withdrawals really slow?

Yes, many users have mentioned that withdrawals from Coinbase can take longer than expected, especially during peak times. If you need quick access to your funds, you might want to consider this before committing.

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