Website: crownpointgraphics.myshopify.com
Category: hobbies-crafts
City: Indianapolis
Country: US
Employees: 1-10
**What is Crownpointgraphics?** Crownpointgraphics is a company founded in 1992 and headquartered in Indianapolis, Indiana. It operates in the greeting cards and puzzles sector, employing around 100 people. The business targets consumers looking for physical greeting cards, puzzles, and stationery for personal use or gifting. It focuses on creating products that cater to different occasions and sentiments. **How does it work?** Crownpointgraphics designs and manufactures boxed greeting cards, jigsaw puzzles, and fine stationery. These products are distributed through retail channels and online platforms, including their Shopify storefront. Customers browse and purchase physical goods that are produced with traditional printing techniques. The company's operations include product design, printing, packaging, and shipping. **Products and services** The business offers a diverse range of boxed greeting cards for occasions such as birthdays, sympathy, and thank you notes. In addition, it produces jigsaw puzzles and fine stationery products. The greeting cards are pre-packaged in boxes, suited for retail sale or gifting. Crownpointgraphics does not offer digital or software products but focuses on tangible paper goods and puzzles.
Response rate: 0%
Some people seem to have concerns about the legitimacy of Crownpointgraphics based on discussions online. While they have a decent rating on Trustpilot with around 147 reviews, a few users have mentioned issues with communication, especially when trying to get support.
It's not uncommon for users to feel frustrated if they don't hear back right away from Crownpointgraphics' customer service. A lot of folks suggest being patient, as it sometimes takes time, but if you still don’t hear back, consider reaching out again.
Many users appreciate the quality of the greeting cards and puzzles offered by Crownpointgraphics, noting they look nice and are well-made. If you're into physical cards and puzzles, it seems many customers have had positive experiences with the products themselves.
Users have mentioned that the returns policy looks fine, and if the product isn't what you expected, you can typically return it. Still, it’s always best to check their specific return conditions or reach out for clarity.
Some customers have raised questions about order tracking, but feedback on that is mixed. It might be a good idea to check directly after you place an order to see if tracking details are provided.
Shipping times can vary, and some users have found the wait a bit longer than expected. It's always best to check their website for the most up-to-date shipping info or any alerts they might have for delays.