Almost perfect
good value for money, does what i need. onboarding could be better but im happy now imo
Read 23907 verified reviews for Cyberghostvpn. See ratings, business responses, and what customers really think.
cyberghostvpn.comBucharest, US
technology-software
Founded: 2007
Employees: 51-60
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoregood value for money, does what i need. onboarding could be better but im happy now imo
three stars because its fine but fine isnt good enough for what they charge personally
charged me twice and getting a refund is like pulling teeth. avoid personally
the core product is great. the extra stuff (billing, account management) could be smoother.
used to be better tbh. feels like development slowed down. still functional just not exciting imo
the core product is great. the extra stuff (billing, account management) could be smoother!
más o menos, hay cosas que funcionan bien y otras que no tanto. la media sale en tres estrellas personally
good experience mostly. UI could be cleaner but functionality is all there
my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that tbh
absolute garbage. waited 3 weeks for nothing. never again!
**What is CyberGhost VPN?** CyberGhost VPN is a virtual private network service founded in 2011 with headquarters in Bucharest, Romania. It targets consumers and businesses seeking to protect their internet privacy and security. The company operates servers globally to facilitate private, encrypted internet connections suitable for various operating systems including Windows, iOS, Mac, Android, and Linux. It primarily serves internet users looking to secure their online activities against tracking and censorship. **How does it work?** CyberGhost VPN functions by routing users' internet connections through its network of servers, encrypting traffic to protect against interception and tracking. Users can select servers optimized for speed, privacy, or streaming accessibility. The service provides applications compatible with major platforms, enabling easy setup and use. It maintains no-logs policies to uphold user privacy and employs standard VPN protocols to secure data transmissions. **Products and services** CyberGhost VPN offers subscription-based VPN software that includes access to numerous global servers. The service supports multiple simultaneous device connections and includes features like IP masking, encrypted browsing, and the ability to bypass geo-restrictions. It caters to customers needing privacy, security, or content access enhancements. The platform provides dedicated apps for desktop and mobile operating systems, with options for different subscription plans based on usage needs.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
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Learn more about GuardScoreResponse rate: 0%
A lot of users have shared frustrations about getting timely support when things go wrong. Some reported taking months to resolve issues or not getting any responses at all, which can make it really frustrating when you're trying to use the service.
Many users found out the hard way that cancelling can be a bit tricky. Some said they didn't realize they were locked into a renewal and had a tough time figuring out how to turn it off.
Honestly, it seems like a good number of users have had trouble getting locked out of their accounts, which really puts a damper on the experience. If you rely on quick access, it's something to keep in mind.
Some people have had mixed experiences using CyberGhost for streaming, claiming it works well sometimes, but they often encounter problems. If your main goal is to stream, you might want to look into this before committing.
A few users reported a successful refund process after a lot of back and forth with support, but others said it was a nightmare. It's possible, but you might need to be persistent to get your money back if you're unhappy.
Opinions are divided, with some users calling it unreliable and mentioning concerns about privacy. Others have logged long-term use without apparent issues, but it's definitely something to weigh carefully.