good value for money, does what i need. onboarding could be better but im happy now ngl
Cyberghostvpn
Read 75 published reviews for Cyberghostvpn. See ratings, business responses, and signals available on GuardOpinion.
4.1/5Based on 75 Reviews
Customer reviews for Cyberghostvpn
gabriel_br2020Rating: 4/5Verified GhostFrag9999Rating: 5/5Verified Best I've tried
they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice tbh
NightCode_ytRating: 5/5Verified Sin dudarlo
Excelente servicio, los precios son justos y la calidad es buena. 100% recomendado imo
VoidBear_proRating: 4/5Verified the core product is great. the extra stuff (billing, account management) could be smoother.
ProPixel007Rating: 5/5 No complaints
been using this for like 6 months now and cant complain. does what it says on the tin.
VoidKill500Rating: 3/5Verified ni bien ni mal. para lo que necesito sirve pero no me entusiasma especialmente imo
RageBug_realRating: 3/5Verified Could be better
Its ok i guess. does the job but nothing special. a bit pricey for what it is.
ProEagle_twitchRating: 5/5Verified been around for a while so theyve had time to get it right and it shows. polished experience
NightPanda777Rating: 4/5Verified the core product is great. the extra stuff (billing, account management) could be smoother.
NightEagle777Rating: 3/5Verified podría mejorar bastante. los básicos están bien pero los detalles fallan demasiado imo
Commercial transparency
Public complaints about Cyberghostvpn
About
What is CyberGhost VPN? CyberGhost VPN is a virtual private network service founded in 2007 with headquarters in Bucharest, Romania. It targets consumers and businesses seeking to protect their internet privacy and security. The company operates servers globally to facilitate private, encrypted internet connections suitable for various operating systems including Windows, iOS, Mac, Android, and Linux. It primarily serves internet users looking to secure their online activities against tracking and censorship. How does it work? CyberGhost VPN functions by routing users' internet connections through its network of servers, encrypting traffic to protect against interception and tracking. Users can select servers optimized for speed, privacy, or streaming accessibility. The service provides applications compatible with major platforms, enabling easy setup and use. It maintains no-logs policies to uphold user privacy and employs standard VPN protocols to secure data transmissions. Products and services CyberGhost VPN offers subscription-based VPN software that includes access to numerous global servers. The service supports multiple simultaneous device connections and includes features like IP masking, encrypted browsing, and the ability to bypass geo-restrictions. It caters to customers needing privacy, security, or content access enhancements. The platform provides dedicated apps for desktop and mobile operating systems, with options for different subscription plans based on usage needs.
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Internet-sourced business information
Web Reputation
- Offers strong encryption to protect online privacy
- Supports multiple devices and platforms
- No-logs policy improves user anonymity
- Subscription cost may be higher than free VPN alternatives
- Speed can vary depending on server location and load
- Some streaming services may block VPN traffic
User questions
Why do so many people complain about CyberGhost VPN's customer support?
A lot of users have shared frustrations about getting timely support when things go wrong. Some reported taking months to resolve issues or not getting any responses at all, which can make it really frustrating when you're trying to use the service.
Is it hard to cancel your subscription with CyberGhost VPN?
Many users found out the hard way that cancelling can be a bit tricky. Some said they didn't realize they were locked into a renewal and had a tough time figuring out how to turn it off.
I've heard CyberGhost VPN has issues with account lockouts. Is this true?
Honestly, it seems like a good number of users have had trouble getting locked out of their accounts, which really puts a damper on the experience. If you rely on quick access, it's something to keep in mind.
Does CyberGhost VPN really work for streaming services?
Some people have had mixed experiences using CyberGhost for streaming, claiming it works well sometimes, but they often encounter problems. If your main goal is to stream, you might want to look into this before committing.
Can you actually get a refund from CyberGhost VPN?
A few users reported a successful refund process after a lot of back and forth with support, but others said it was a nightmare. It's possible, but you might need to be persistent to get your money back if you're unhappy.
Is CyberGhost VPN safe to use?
Opinions are divided, with some users calling it unreliable and mentioning concerns about privacy. Others have logged long-term use without apparent issues, but it's definitely something to weigh carefully.