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Cyberghostvpn

Read 23907 verified reviews for Cyberghostvpn. See ratings, business responses, and what customers really think.

cyberghostvpn.com

Bucharest, US

technology-software

Founded: 2007

Employees: 51-60

Rating: 4.0/5Based on 23907 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Cyberghostvpn

  1. VoidWarrior69Rating: 4/5

    Almost perfect

    good value for money, does what i need. onboarding could be better but im happy now imo

  2. ahmed_usRating: 3/5Verified

    It's ok

    three stars because its fine but fine isnt good enough for what they charge personally

  3. NightTitan360Rating: 2/5Verified

    Expected more

    charged me twice and getting a refund is like pulling teeth. avoid personally

  4. VoidBear_proRating: 4/5Verified

    the core product is great. the extra stuff (billing, account management) could be smoother.

  5. XXRaven_xdRating: 3/5

    It's ok

    used to be better tbh. feels like development slowed down. still functional just not exciting imo

  6. ShadowLord_hdRating: 4/5Verified

    the core product is great. the extra stuff (billing, account management) could be smoother!

  7. BlazeHack_officialRating: 3/5

    Suficiente

    más o menos, hay cosas que funcionan bien y otras que no tanto. la media sale en tres estrellas personally

  8. VoidLord_twitchRating: 4/5

    good experience mostly. UI could be cleaner but functionality is all there

  9. sam_itRating: 5/5Verified

    my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that tbh

  10. EliteFox_fxRating: 1/5

    Terrible

    absolute garbage. waited 3 weeks for nothing. never again!

About Cyberghostvpn: Reviews

Pros

  • Offers strong encryption to protect online privacy
  • Supports multiple devices and platforms
  • No-logs policy improves user anonymity

Cons

  • Subscription cost may be higher than free VPN alternatives
  • Speed can vary depending on server location and load
  • Some streaming services may block VPN traffic

Business Description

**What is CyberGhost VPN?** CyberGhost VPN is a virtual private network service founded in 2011 with headquarters in Bucharest, Romania. It targets consumers and businesses seeking to protect their internet privacy and security. The company operates servers globally to facilitate private, encrypted internet connections suitable for various operating systems including Windows, iOS, Mac, Android, and Linux. It primarily serves internet users looking to secure their online activities against tracking and censorship. **How does it work?** CyberGhost VPN functions by routing users' internet connections through its network of servers, encrypting traffic to protect against interception and tracking. Users can select servers optimized for speed, privacy, or streaming accessibility. The service provides applications compatible with major platforms, enabling easy setup and use. It maintains no-logs policies to uphold user privacy and employs standard VPN protocols to secure data transmissions. **Products and services** CyberGhost VPN offers subscription-based VPN software that includes access to numerous global servers. The service supports multiple simultaneous device connections and includes features like IP masking, encrypted browsing, and the ability to bypass geo-restrictions. It caters to customers needing privacy, security, or content access enhancements. The platform provides dedicated apps for desktop and mobile operating systems, with options for different subscription plans based on usage needs.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
vpn-serviceinternet-privacynetwork-securitysubscription-softwareencryptionremote-accessonline-anonymity

Business activity: Cyberghostvpn

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Frequently Asked Questions about Cyberghostvpn

Why do so many people complain about CyberGhost VPN's customer support?

A lot of users have shared frustrations about getting timely support when things go wrong. Some reported taking months to resolve issues or not getting any responses at all, which can make it really frustrating when you're trying to use the service.

Is it hard to cancel your subscription with CyberGhost VPN?

Many users found out the hard way that cancelling can be a bit tricky. Some said they didn't realize they were locked into a renewal and had a tough time figuring out how to turn it off.

I've heard CyberGhost VPN has issues with account lockouts. Is this true?

Honestly, it seems like a good number of users have had trouble getting locked out of their accounts, which really puts a damper on the experience. If you rely on quick access, it's something to keep in mind.

Does CyberGhost VPN really work for streaming services?

Some people have had mixed experiences using CyberGhost for streaming, claiming it works well sometimes, but they often encounter problems. If your main goal is to stream, you might want to look into this before committing.

Can you actually get a refund from CyberGhost VPN?

A few users reported a successful refund process after a lot of back and forth with support, but others said it was a nightmare. It's possible, but you might need to be persistent to get your money back if you're unhappy.

Is CyberGhost VPN safe to use?

Opinions are divided, with some users calling it unreliable and mentioning concerns about privacy. Others have logged long-term use without apparent issues, but it's definitely something to weigh carefully.