Depop

Read 64 published reviews for Depop. See ratings, business responses, and signals available on GuardOpinion.

Website: depop.com

Category: shopping-fashion

City: London

Country: GB

Founded: 2006

Employees: 400-500

Rating: 4.2/5Based on 64 Reviews

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Customer reviews for Depop

  1. DarkKraken_fxRating: 5/5Verified

    they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice imo

  2. DarkSpecter9999Rating: 4/5

    bien en general, con pequeños detalles a mejorar pero satisfecho con la experiencia fr

  3. RageHawk69Rating: 3/5Verified

    Más o menos

    podría mejorar bastante. los básicos están bien pero los detalles fallan demasiado!

  4. omar_k_brRating: 5/5Verified

    Best I've tried

    been around for a while so theyve had time to get it right and it shows. polished experience.

  5. GhostNodeXXRating: 4/5Verified

    Solid experience

    generally happy with this. the occasional bug is annoying but they fix things quickly ngl

  6. IceKnight77Rating: 3/5

    average experience. works as described but not much to get excited about personally

  7. FirePlayer666Rating: 3/5Verified

    Could be better

    Some things work well, others not so much. 3 stars feels about right!

  8. VoidHydra_ytRating: 5/5

    Highly recommend

    Not gonna lie i was skeptical at first but its actually really good. prices are fair too fr

  9. IceKnight_liveRating: 3/5Verified

    Más o menos

    más o menos, hay cosas que funcionan bien y otras que no tanto. la media sale en tres estrellas imo

  10. DarkSnake360Rating: 5/5Verified

    Top tier

    they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice fr

About Depop: Reviews

Pros

  • Wide selection of unique vintage and streetwear items
  • Engages a strong community with social features
  • Supports sustainable fashion through preloved sales

Cons

  • Limited seller protection compared to traditional retailers
  • Fees apply on sales which may deter casual sellers
  • Item quality and authenticity can vary per seller

Business Description

**What is Depop?** Depop is an online marketplace founded in 2011 and headquartered in London. It specializes in peer-to-peer fashion resale, focusing on vintage clothing, streetwear, sneakers, and preloved items. The platform attracts individual consumers looking to buy or sell unique fashion pieces. Depop employs around 400 people and has become a popular destination for fashion enthusiasts and younger demographics interested in sustainable shopping. **How does it work?** Depop operates as a mobile and web application platform where users create accounts to list their clothing and accessories for sale. Sellers upload photos and descriptions of their items, set prices, and interact directly with buyers. The platform facilitates secure payment processing and provides social networking features similar to social media. This enables buyers and sellers to follow each other, like items, and build communities around shared style interests. **Products and services** Depop offers an online marketplace service for buying and selling second-hand and vintage fashion items. The listings include various categories of apparel, footwear, and accessories, frequently featuring streetwear and rare or collectible items. The platform itself does not own inventory but acts as an intermediary, providing listing tools, transaction support, and customer service. Depop’s mobile app and website support browsing, purchasing, and managing sales, focusing on peer-to-peer transactions.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.

Volume · More reviews can make the score more stable, but it remains an informational signal.

Learn more about GuardScore
peer-to-peerfashion-resalevintage-clothingstreetwearsneakerssecond-hand-fashionmobile-appsustainable-fashion

Business activity: Depop

Response rate: 0%

Frequently Asked Questions about Depop

Why do I keep hearing about scams on Depop?

A lot of users have shared stories about getting scammed on the platform, especially sellers who feel like they get unfair treatment when disputes arise. It seems to be a mix of inexperienced buyers and some bad apples in the community, which makes people cautious.

Is Depop safe for buying and selling?

Most people say Depop is reasonably safe, but it does come with its risks since a lot of users are younger and casual about their transactions. If you're careful about who you buy from and read reviews, you might mitigate some potential issues.

What's going on with buyer and seller disputes on Depop?

There's been a lot of talk about how Depop usually sides with buyers, which leaves sellers feeling frustrated, especially if they've got great reviews. It seems that dispute resolutions aren't always fair and can depend on the buyer's history.

Why is the quality of items on Depop going down?

Some users feel that the overall quality of items has decreased as more inexperienced sellers join the platform. Many recommend taking the time to check seller reviews and ratings before making a purchase to find better quality pieces.

Why is the Depop app so frustrating to use?

Honestly, a lot of users mention that the app's interface can be quite annoying, from glitches to difficulty navigating. It can really impact the experience, especially when you're trying to find specific items or track sales.

Are there hidden fees when using Depop?

Many users have raised concerns about unexpected fees when selling on Depop, especially around transaction costs. It's crucial to check their fee structure so you know what to expect before listing your stuff.