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Descript

Read 1152 verified reviews for Descript. See ratings, business responses, and what customers really think.

descript.com

San Francisco, US

technology-software

Founded: 1999

Employees: 100-149

Rating: 4.3/5Based on 1152 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Descript

  1. NightPixel2023Rating: 4/5

    Good overall

    solid product, would give 5 stars if support was faster. everything else is on point fr

  2. VoidDragon360Rating: 5/5Verified

    Muy recomendado

    La verdad que me sorprendió para bien. Pensé que iba a ser como las demás y no, funciona de lujo personally

  3. StormHack_gamingRating: 4/5Verified

    4 stars because nothing is perfect but this is close enough. happy customer overall imo

  4. VoidLegend42Rating: 4/5Verified

    Almost perfect

    mostly positive. had one issue that took a while to resolve but they did resolve it. would use again.

  5. IcePlayer777Rating: 5/5Verified

    solid product, fair price, does what it promises. no bs, no hidden charges. refreshing tbh

  6. IceBeast_liveRating: 5/5

    genuinely impressed, wasnt expecting much and got blown away. rare these days!

  7. IceBomb_opRating: 2/5Verified

    Below average

    Support took 5 days to reply and then just closed my ticket without fixing anything. joke of a company tbh

  8. IceWizard77Rating: 5/5Verified

    lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend imo

  9. IceTitan_ggRating: 4/5Verified

    does its job well, pricing is fair. a few rough edges but nothing major. good overall tbh

  10. NeonDragon_xdRating: 5/5

    sin palabras, el mejor servicio que he recibido en mucho tiempo. volvería sin dudarlo

About Descript: Reviews

Pros

  • Simplifies video and audio editing with text-based interface
  • Integrates multiple editing tools including transcription and publishing
  • Supports collaboration for teams and creators

Cons

  • May have a learning curve for traditional editors new to text-based editing
  • Some advanced features require paid subscription upgrades
  • Dependent on AI transcription accuracy which can vary by audio quality

Business Description

**What is Descript?** Descript is a software company founded in 2017 and headquartered in San Francisco. It focuses on providing tools to make video and audio editing as accessible as text editing. The company serves content creators, podcasters, and teams looking for streamlined media production workflows. Its core offering integrates transcription, editing, and publishing in one platform. **How does it work?** Descript works by allowing users to record audio or video, then automatically transcribe the recordings into editable text. Users can edit the text transcript to directly modify the corresponding audio or video. This text-based editing eliminates the complexities of traditional editing software. The platform supports collaborative editing and publishing features, targeting creative professionals and teams. **Products and services** Descript provides AI-driven software primarily for video and podcast editing markets. Its software includes features for recording, transcription, multi-track editing, screen recording, and publishing. Both individual creators and team-based organizations use the platform to simplify their editing workflow. Descript operates on subscription-based pricing models with tiered upgrades that add advanced functionalities.

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Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

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Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
saas-softwarevideo-editingpodcast-editingtranscription-softwarecollaboration-toolsmedia-productionaudio-editingsubscription-software

Business activity: Descript

Response rate: 0%

Frequently Asked Questions about Descript

Why does Descript keep crashing when I'm editing my projects?

A lot of users have been frustrated with frequent crashes while using Descript, especially during editing sessions. It seems to be a common issue that's been around for a while, which can really slow down the workflow.

What can I do about recordings disappearing in Descript?

Several users have reported that their recordings randomly disappear or timelines get corrupted, which can be pretty alarming. Make sure to back up your work often, just in case you hit one of those glitches.

Why do the updates in Descript come with drastic UI changes?

Many users have noted that updates often include significant UI changes that make it tough to adjust. This can disrupt the editing flow, especially if you're used to a certain way of doing things.

How responsive is Descript's customer support?

From what I've seen, a lot of users feel like the support response times are quite slow, especially when dealing with issues like crashes or corrupted files. It definitely adds to the frustration when you're waiting for help.

Are there inconsistencies in how Descript's features work?

Some users have pointed out that while certain features work great, others seem to be hit or miss. That inconsistency can make the editing experience a bit unpredictable at times.

Can I edit Comments in Descript? It seems like a small feature but important.

It looks like many users also feel that the inability to edit Comments is a small problem that can slow down the editing process. Having those options would definitely make a difference in the overall user experience.

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