average experience. works as described but not much to get excited about imo
Ea
Read 6323 verified reviews for Ea. See ratings, business responses, and what customers really think.
ea.comRedwood City, US
gaming
Founded: 1993
Employees: 10,001+
Rating: 1.1/5Based on 6323 Reviews
- 5 ★: 26 Reviews
- 4 ★: 9 Reviews
- 3 ★: 7 Reviews
- 2 ★: 9 Reviews
- 1 ★: 10 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Ea
DarkHawk_twitchRating: 3/5Verified IceEagleXXRating: 5/5 10/10
my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that ngl
ShadowPanda420Rating: 4/5 buen servicio, recomendaría con alguna reserva menor pero lo usaría sin problema personally
NightHack500Rating: 3/5Verified gets the job done but the competition is catching up. needs to keep improving personally
GhostKingXxRating: 5/5 my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that ngl
ProKill_gamingRating: 4/5Verified mostly positive. had one issue that took a while to resolve but they did resolve it. would use again ngl
DarkTitanXxRating: 1/5 Complete waste
Support took 5 days to reply and then just closed my ticket without fixing anything. joke tbh
marco_realRating: 2/5Verified Has issues
paid for a year subscription and barely use it because half the features dont work properly tbh
NeonDuke2024Rating: 2/5 idk why people rate this so high. laggy, buggy, and customer service is nonexistent ngl
IcePlayer_tvRating: 3/5Verified average experience. works as described but not much to get excited about.
About Ea: Reviews
Pros
- Wide range of popular game franchises appealing to diverse gamer interests
- Availability across multiple platforms including console, PC, and mobile
- Regular game updates and downloadable content expand gameplay experience
Cons
- Some games receive criticism for monetization practices such as loot boxes
- Occasional technical issues and server downtime can affect multiplayer
- Certain popular titles may have high system requirements or large download sizes
Business Description
**What is Ea?** Electronic Arts, commonly known as EA, is a video game company founded in 1982 by Trip Hawkins. Headquartered in Redwood City, California, it employs approximately 14,500 people. EA is recognized for publishing and developing video games for consoles, personal computers, and mobile devices. The company targets gamers worldwide through its diverse portfolio of games. **How does it work?** EA develops and publishes interactive video games which are distributed digitally and physically. It operates worldwide distribution through various digital storefronts and retail channels. The company manages a wide range of titles and franchises, constantly updating games and offering downloadable content. Its platform uses proprietary and third-party technologies to deliver games on multiple devices. **Products and services** EA offers video game software spanning genres such as sports, action, simulation, and role-playing. It produces games for consoles like PlayStation and Xbox, as well as for PCs and mobile platforms. The company also provides online multiplayer services and digital content updates. EA’s business model includes direct sales, subscription services, and in-game purchases.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScorevideo-gamesgame-developmentdigital-goodsgaming-platformsconsole-gamespc-gamesmobile-games
Review summary for Ea
Strengths
- Many find it reliable, high-performing, and prefer it over alternatives.
- Customers praise fair pricing, good value, and no hidden charges.
- Effective support resolves issues quickly, often in a single chat.
Areas for improvement
- Customer support is poor, with slow responses and unresolved tickets.
- Users report bugs, lagging, and features that do not work properly.
Business activity: Ea
Response rate: 0%
Frequently Asked Questions about Ea
Why is EA's customer service so difficult to reach?
A lot of users found that trying to contact EA's customer support can be a real hassle. Many have reported issues like unresponsive support, slow responses, and not getting clear answers to their problems.
What should I do if I am still being billed after canceling my EA Play subscription?
Some people ran into issues where they continued to get charged for EA Play even after canceling their subscription. If this happens, it's best to gather proof of your cancellation and try contacting support, though many say that can be frustrating.
How can I get help with my EA account issues?
Honestly, users have found that getting help for account issues can be really tough. If you're having trouble, trying a different browser to access the help site has worked for some people, but it still might take time to get a resolution.
What do I do if EA requires proof of account ownership but I can't provide it?
A lot of users have faced this situation where EA asks for verification they can't fully provide. If you're stuck like that, it's a good idea to explain your situation to customer service, but be prepared for a potentially long wait.
Is it true that EA games often get bad reviews just because they are EA games?
Some people believe that EA has a bad reputation that leads to a lot of negative reviews, regardless of the game's quality. It's a mix of real issues with their games and the company's history, which definitely shapes opinions.
What can I do to avoid issues with EA's support?
Most people say that being persistent is key when dealing with EA's customer support. It might help to keep your requests clear and detailed, and using different contact methods may lead to better results.
