Almost perfect
generally great experience. one order got delayed but customer service was helpful about it. solid overall tbh
Ebay
Read 17913 verified reviews for Ebay. See ratings, business responses, and what customers really think.
ebay.comSan Jose, US
e-commerce-retail
Founded: 1995
Employees: 10000-15000
Rating: 1.3/5Based on 17913 Reviews
- 5 ★: 21 Reviews
- 4 ★: 10 Reviews
- 3 ★: 9 Reviews
- 2 ★: 11 Reviews
- 1 ★: 4 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Ebay
ShadowByte_clipsRating: 4/5Verified IceEagle_opRating: 5/5Verified the review system actually helps a lot. found a great seller with thousands of reviews and everything was perfect!
VoidGamer_gamingRating: 5/5Verified etsy sellers are so talented, found some amazing handmade stuff at reasonable prices. love supporting small makers ngl
DarkHawk420Rating: 4/5 pretty solid. returns are easy, delivery is usually fast. minus one star for the occasional fake listing
NeonTitanXxRating: 2/5Verified support took 5 days to reply and then just closed my ticket without fixing anything. joke of a company personally
ShadowWolf_liveRating: 3/5Verified decent product but took way longer than estimated. fine eventually but not what was advertised!
XXLord88Rating: 5/5 honestly one of the best shopping experiences ive had online. delivery was super fast and packaging was solid.
GhostHydra360Rating: 5/5Verified No complaints
love the variety tbh. can buy literally anything and it shows up fast. modern life is wild ngl imo
tim_de2022Rating: 4/5 Satisfecho
bien todo, solo que a veces los anuncios muestran precios sin IVA y se nota la diferencia al pagar
ThatOneGuy_Rating: 4/5Verified good platform, just wish there were fewer sketchy third party sellers mixed in with the good ones ngl
About Ebay: Reviews
Pros
- Wide selection of products across many categories
- Multiple purchasing options including auctions and fixed prices
- Global reach with millions of active users
Cons
- Variable seller reliability and product quality
- Potential for fraudulent listings requiring buyer vigilance
- Fees and charges for sellers can be complex
Business Description
**What is Ebay?** Ebay is a global online marketplace established in 1995 and headquartered in San Jose, California. It serves millions of consumers and businesses worldwide who want to buy and sell goods across many categories. Ebay’s platform enables both individual sellers and large retailers to list products. The marketplace offers auctions as well as fixed-price sales. **How does it work?** Ebay connects buyers and sellers through its online platform, allowing sellers to list items ranging from electronics to fashion and collectibles. Buyers can participate in auctions or purchase items immediately via fixed-price listings. The platform handles transactions, provides payment options, and facilitates shipment tracking. Ebay also incorporates buyer and seller protections to enhance trust and safety. **Products and services** Ebay offers a wide range of products including electronics, fashion apparel, collectibles, sporting goods, baby items, and more. Sellers can list items with auction or fixed prices through online storefronts. The platform integrates payment gateways and shipping management tools. Additionally, ebay supports digital goods and coupons. It provides various tools to facilitate both peer-to-peer and business-to-consumer sales across global markets.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoreonline-auctionspeer-to-peer-commercedigital-marketplaceconsumer-electronicsfashion-apparelcollectiblesfixed-price-sales
Business activity: Ebay
Response rate: 0%
Frequently Asked Questions about Ebay
What should I do if my order never shipped and the seller isn't responding?
A lot of users have had this issue and recommend contacting eBay's customer service for help. Sometimes, you can get a refund if the seller doesn't respond after a certain period. Just make sure to keep records of your communications.
How reliable are eBay sellers with high ratings?
Honestly, just because a seller has a bunch of positive reviews doesn't mean they won't have issues. Some people reported problems like items not matching descriptions or being broken, even from top-rated sellers.
What can I do if I received the wrong item from a seller on eBay?
If you get the wrong item, reach out to the seller directly first; they might be willing to help. If they don’t respond or refuse to cooperate, you can escalate it through eBay's dispute resolution process.
Is it common for items on eBay to be not as described?
Yeah, quite a few people have experienced items arriving that don’t match the description. It’s usually a good idea to read all the feedback and check the seller's history before buying.
How do I deal with negative feedback on my seller account?
Some sellers suggest just listing more items to push down the negative reviews. It can be frustrating, but engaging with buyers and providing great service could help improve your ratings over time.
What steps should I take if a seller cancels my order?
If a seller cancels your order, check if you're eligible for a refund right away. Most users say to keep communication open and reach out to eBay if the cancellation wasn't handled properly.
