10/10
lo recomendé a mis amigos y todos quedaron igual de contentos que yo. no falla.
Read 14 published reviews for Eharmony. See ratings, business responses, and signals available on GuardOpinion.
Website: eharmony.com
Category: influencers-personal-brands
City: Los Angeles
Country: US
Founded: 1998
Employees: 11-50
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScorelo recomendé a mis amigos y todos quedaron igual de contentos que yo. no falla.
absolute garbage. waited 3 weeks for nothing. never again personally
lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend.
gets the job done but the competition is catching up. needs to keep improving!
Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl!
good value for money, does what i need. onboarding could be better but im happy now!
used to be better tbh. feels like development slowed down. still functional just not exciting.
been around for a while so theyve had time to get it right and it shows. polished experience tbh
sin palabras, el mejor servicio que he recibido en mucho tiempo. volvería sin dudarlo ngl
genuinely impressed, wasnt expecting much and got blown away. rare these days fr
**What is Eharmony?** Eharmony is an online dating service founded in 2000 and headquartered in Los Angeles, California. It specializes in matchmaking by focusing on personality compatibility between users. The platform targets individuals seeking serious, long-term relationships rather than casual dating. With a relatively small team of 11 to 50 employees, Eharmony has maintained a niche catering to a committed dating audience. **How does it work?** Eharmony uses a comprehensive personality assessment to analyze users’ traits and preferences. The service employs algorithms that match potential partners based on shared values and compatibility scores. Users create profiles and answer detailed questionnaires, which allows the system to suggest matches aligned with psychological compatibility. Communication tools are integrated to facilitate interaction within a guided, user-friendly interface. **Products and services** The platform offers online matchmaking services that primarily focus on pairing individuals through personality-based compatibility. It provides subscription plans that unlock communication features among matched users. The service includes profile creation, personality testing, match suggestions, and messaging capabilities. Eharmony’s matchmaking methodology differentiates it through its scientific approach to relationship compatibility rather than purely appearance-based matching.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
A lot of users feel eharmony's subscription costs are outrageous, with some claiming they charged over $600 without delivering value. Many shared experiences of being charged continuously after signing up, making it feel like a scam.
Users frequently complain about eharmony's customer service, saying it's hard to get any responses when issues arise. Some feel they received threats regarding payment but couldn't get help when trying to resolve their concerns.
Many users haven't had great luck with match suggestions, finding that they only got a couple of matches despite paying for subscriptions. It seems that people aren't seeing a good return on their investment with this service.
Some users are frustrated with the photo upload restrictions on their profiles, saying it makes it tough to present themselves well. It's a common complaint that eharmony needs to improve this aspect to enhance user profiles.
Many users have complained about the difficulty in obtaining refunds after they felt the service wasn’t what they expected. It seems like a lot of people had trouble even reaching customer service to discuss refunds.
There's a mix of opinions on the compatibility matching. While some users believe it’s based on solid principles, many feel the matches just don’t pan out in reality and are often disappointed.