Elgato

Read 251 verified reviews for Elgato. See ratings, business responses, and what customers really think.

elgato.com

US

gaming

Founded: 1998

Rating: 3.2/5Based on 251 Reviews

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Customer reviews for Elgato

  1. RagePixel_ytRating: 3/5Verified

    Its ok i guess. does the job but nothing special. a bit pricey for what it is fr

  2. BlazeQueen_hdRating: 5/5Verified

    Increíble

    todo correcto desde el principio hasta el final. así tiene que ser siempre.

  3. EliteTiger_clipsRating: 5/5

    Outstanding

    solid product, fair price, does what it promises. no bs, no hidden charges. refreshing fr

  4. ProMage77Rating: 5/5Verified

    Muy contento. Llegó antes de lo esperado y todo en perfectas condiciones!

  5. xXWizard_proRating: 5/5Verified

    they actually listen to user feedback. feature i suggested 6 months ago is now in the product. nice

  6. xXBear500Rating: 5/5Verified

    solid product, fair price, does what it promises. no bs, no hidden charges. refreshing tbh

  7. NeonPlayer1337Rating: 4/5

    Solid experience

    does its job well, pricing is fair. a few rough edges but nothing major. good overall

  8. olivia_usRating: 5/5Verified

    genuinely impressed, wasnt expecting much and got blown away. rare these days ngl

  9. XXKnight360Rating: 5/5

    10/10

    lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend!

  10. xXLynx_hdRating: 2/5Verified

    Support took 5 days to reply and then just closed my ticket without fixing anything. joke of a company personally

About Elgato: Reviews

Pros

  • High-quality capture cards with reliable video input.
  • Wide range of streaming accessories like lighting and green screens.
  • Products cater to both beginners and professional content creators.

Cons

  • Premium pricing compared to some competitors.
  • Requires some technical knowledge to fully utilize advanced features.
  • Limited physical retail presence; mostly sold online.

Business Description

**What is Elgato?** Elgato is a German company founded in 1999 that produces audiovisual technology targeted at content creators. Headquartered in Germany, the brand became part of Corsair in 2018. Its offerings primarily focus on tools that support streaming and gaming experiences. **How does it work?** Elgato's products provide hardware and software solutions that integrate with computers and streaming platforms. Their capture cards allow for high-quality video inputs, while other gear like lighting and green screens aid creators in producing professional-level live streams and recordings. The user interfaces are designed to be accessible for both beginners and advanced users. **Products and services** Elgato offers a range of products including capture cards, studio lighting, green screens, and accessories designed to support digital content creation. Their technology is compatible with popular streaming platforms and is widely used by gamers, streamers, and video producers. The company focuses on delivering tools that improve audiovisual quality for those producing live or recorded content.

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Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

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capture-cardsstreaming-gearcontent-creationgaming-accessoriesaudiovisual-technologystreaming-equipmentgaming-peripherals

Business activity: Elgato

Response rate: 0%

Frequently Asked Questions about Elgato

Why is Elgato's customer service so bad?

Honestly, a lot of users have complained about slow response times and generic answers from Elgato's support team. Many feel frustrated because it can take days to get help, and they often end up feeling ignored.

Are there issues with the Elgato capture cards?

Yeah, quite a few users have reported problems with various capture cards, especially regarding audio delay and buggy performance. Some also mention that the 4K 60 S+ model has had its share of transparency issues.

What's up with the Elgato marketplace? Is it really that bad?

Totally! A lot of folks have slammed the Elgato marketplace for its frustrating user experience. Users describe the app and website as buggy, making it hard to download new content smoothly.

How is the audio delay with Elgato products?

Many people are experiencing significant audio delay with Elgato's capture products, making it tough for streamers and gamers to sync their audio and video. Some reported almost a full second delay, which can be pretty frustrating.

Is it worth buying an Elgato capture card?

Some users swear by them for their quality, but others have had pretty rough experiences with bugs and customer service issues. It really seems to be a mixed bag, so it could be hit or miss depending on your needs.

Are Elgato products reliable for streaming?

Reliability seems to vary a lot among users. While some find their products excellent for streaming, others have faced frustrating issues that impact performance, making it a tough call for potential buyers.