No complaints
my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that tbh
Read 1160 verified reviews for Faceit. See ratings, business responses, and what customers really think.
faceit.comLondon, US
gaming
Founded: 1996
Employees: 51-100
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoremy go-to for this now. tried 4 alternatives and keep coming back. something to be said for that tbh
consistent experience every time. doesnt always wow but never disappoints either. thats rare ngl
10/10 would recommend to anyone. my whole team uses it now lol
decent product but the UI needs work. not terrible not great
idk why this has so many positive reviews. must be fake. actual experience was terrible ngl
good value for money, does what i need. onboarding could be better but im happy now
10/10 would recommend to anyone. my whole team uses it now lol personally
generally happy with this. the occasional bug is annoying but they fix things quickly ngl
Una basura. Llevo 2 semanas esperando respuesta del soporte y nada personally
average experience. works as described but not much to get excited about fr
**What is Faceit?** Faceit is an esports platform founded in 2012 and headquartered in London. The company employs around 80 people and targets competitive gamers worldwide. Its primary focus is to offer a competitive environment for players interested in games such as CS:GO and Dota 2. The platform connects gamers by organizing competitive matches and fostering a community of esports enthusiasts. **How does it work?** Faceit uses matchmaking algorithms to pair players with suitable opponents based on skill level and game preferences. Players can join tournaments, participate in leagues, and track their performance through a ranking system. The platform also includes community features that facilitate communication and foster a competitive yet fair gaming environment. This structure aims to promote continuous skill improvement and competitive integrity. **Products and services** Faceit provides a digital esports platform that offers matchmaking services, tournament hosting, ranking and leaderboard systems, and community engagement tools. It supports multiple online games, allowing users to find matches and compete in structured events. The service is accessed through Faceit's website or app, enabling players to participate in competitions and connect with other players globally. The platform serves as a hub for competitive gaming culture without direct physical goods or gaming hardware sales.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
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Learn more about GuardScoreResponse rate: 0%
A lot of users have reported issues with their accounts, ranging from login problems to bans. It seems that the customer service can be a bit slow in resolving these types of issues, which can be frustrating.
Some folks feel smurfing is a huge issue, while others think it's just a loud minority complaining. Most players who mention smurfing are lower-tier gamers who might not fully grasp the mechanics.
Many premium users seem to expect a higher level of service and have expressed disappointment when they don’t receive it. If you're paying for a subscription, it's understandable to want better support.
Opinions are quite mixed; some players feel that the platform has declined since the updates. It’s common for gamers to be resistant to changes, especially when it involves gameplay mechanics.
Yes, some users are really annoyed because they believe people are abusing the deactivation policy to create new accounts and boost their friends. This practice can definitely skew competition.
Many players have complained about their teammates lacking basic skills, such as communication and map knowledge. This often leads to a frustrating experience, especially in a competitive setting.