regular, funciona pero no destaca. para el precio que tiene esperaba algo mejor.
Farfetch
Read 63600 verified reviews for Farfetch. See ratings, business responses, and what customers really think.
farfetch.comLondon, GB
shopping-fashion
Founded: 2003
Employees: 5,000-10,000
Rating: 4.1/5Based on 63600 Reviews
- 5 â : 28 Reviews
- 4 â : 14 Reviews
- 3 â : 11 Reviews
- 2 â : 6 Reviews
- 1 â : 3 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Farfetch
ShadowWolfXXRating: 3/5Verified IceBomb99Rating: 4/5Verified the core product is great. the extra stuff (billing, account management) could be smoother tbh
StormRogue2024Rating: 5/5Verified Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all đ
ShadowBug420Rating: 5/5Verified Highly recommend
Definately worth it. Been recommending it to everyone i know
max_de_usRating: 5/5Verified works great, no bugs, fast. what more do you want fr.
IceCode_ytRating: 5/5Verified 10/10 would recommend to anyone. my whole team uses it now lol.
DarkLynx42Rating: 1/5Verified la peor experiencia que he tenido con ningĂșn servicio online. evitar completamente fr
DarkBug2023Rating: 5/5 Absolutely love it
works great, no bugs, fast. what more do you want fr imo
xXShot99Rating: 3/5 three stars because its fine but fine isnt good enough for what they charge!
XXNode007Rating: 3/5Verified ni bien ni mal. para lo que necesito sirve pero no me entusiasma especialmente fr
About Farfetch: Reviews
Pros
- Access to a wide selection of luxury and designer brands
- Convenient online shopping with global shipping options
- Hassle-free return policies for customer satisfaction
Cons
- Higher price points restrict accessibility to luxury segment
- Inventory dependent on third-party sellers, which may affect availability
- Shipping times and costs can vary depending on location
Business Description
**What is Farfetch?** Farfetch is a global online marketplace founded in 2007, headquartered in London. It serves fashion consumers worldwide who are interested in luxury and designer items. The platform connects shoppers with a wide range of products from both established luxury houses and emerging designers. Farfetch caters to those seeking exclusive and high-end fashion styles in a digital format. **How does it work?** Farfetch operates as an online marketplace where customers browse and purchase luxury fashion items. Sellers, which include boutiques and brands from around the world, list their inventories on the platform. Customers can explore over 100,000 styles, place orders, and receive items with options like express delivery and convenient returns. The platform facilitates transactions and logistics but does not manufacture products itself. **Products and services** Farfetch offers a wide catalog of luxury fashion merchandise including apparel, footwear, bags, jewelry, and accessories. The marketplace features products from high-end brands and emerging designers globally. Its services include product discovery, online purchasing, express shipping, and return management. Farfetch provides a digital destination for consumers to access a curated selection of luxury fashion on a single platform.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoreluxury-fashionfashion-appareljewelry-accessoriesonline-storeshopping-ecommercedesigner-clothinghigh-end-fashion
Review summary for Farfetch
Strengths
- The core product consistently works great, fast, and without bugs.
- Customer support is very attentive and quickly resolves issues.
- Many customers highly recommend the product as excellent and worth it.
Areas for improvement
- Some customers find the product pricey for its perceived value.
- A few users reported significant bugs, lag, and poor overall service.
Business activity: Farfetch
Response rate: 0%
Frequently Asked Questions about Farfetch
Why are so many users having issues with returns on Farfetch?
A lot of users have reported that returns can be confusing, with some getting wrong items or facing delays in processing their return requests. It's definitely been hit or miss for people, so if you're considering a purchase, just keep that in mind.
What should I do if I received the wrong item from Farfetch?
From what I've seen, customers recommend reaching out to Farfetch's customer service as soon as possible. They do seem to handle complaints pretty well, but it can be frustrating if you're stuck with the wrong item.
Is the ordering process on Farfetch really that smooth?
Most people say the ordering experience is generally user-friendly and they appreciate the variety of luxury items available. However, some have mentioned that it's not as straightforward if something goes wrong with your order.
Are there hidden fees when buying from Farfetch?
Some users have expressed concerns about potential hidden fees, especially related to shipping and returns. Itâs a good idea to read the fine print on their site before making a purchase to avoid surprises.
How reliable are the sellers on Farfetch?
Many folks say the sellers usually come from reputable boutiques and brands, which helps, but experiences can vary. It's advisable to check seller ratings if you have concerns before placing your order.
What can I expect from Farfetchâs customer service?
Some people have reported that Farfetch's customer service can be pretty effective at resolving issues, while others had less favorable experiences. It seems to depend on the nature of your issue, but generally, they try to help.
