Its ok i guess. does the job but nothing special. a bit pricey for what it is imo
Read 190082 verified reviews for Fashionnova. See ratings, business responses, and what customers really think.
fashionnova.comBeverly Hills, US
e-commerce-retail
Founded: 2006
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreIts ok i guess. does the job but nothing special. a bit pricey for what it is imo
the support team actually knows what theyre doing. had my issue resolved in one chat session. rare fr
sin palabras, el mejor servicio que he recibido en mucho tiempo. volvería sin dudarlo imo
solid product, fair price, does what it promises. no bs, no hidden charges. refreshing!
genuinely impressed, wasnt expecting much and got blown away. rare these days fr
Definately worth it. Been recommending it to everyone i know imo
been around for a while so theyve had time to get it right and it shows. polished experience
good value for money, does what i need. onboarding could be better but im happy now ngl
Definately worth it. Been recommending it to everyone i know ngl
the core product is great. the extra stuff (billing, account management) could be smoother imo
**What is Fashion Nova?** Fashion Nova is a fashion and apparel brand established in 2006 based in Beverly Hills, California. The company targets fashion-conscious consumers, mainly through an online sales model. Its product range mainly includes clothing and related fashion items designed for a broad consumer demographic. Fashion Nova operates primarily within the e-commerce industry, selling trendy apparel over the internet. **How does it work?** Fashion Nova operates as an online retail platform that offers its products via its website. Customers browse various clothing collections and styles, place orders online, and receive products via shipment. The company may update collections regularly to reflect current fashion trends and maintain consumer interest. Its business model focuses on direct-to-consumer sales without physical retail stores. **Products and services** Fashion Nova offers a variety of fashion apparel for men and women, including dresses, tops, bottoms, and outerwear. The company sells its inventory exclusively through its e-commerce site. It caters to casual and trendy wear, targeting a younger demographic interested in contemporary fashion styles. The platform provides product descriptions and images to assist customers in making informed purchases.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoreResponse rate: 0%
A lot of people have mentioned that they feel like Fashion Nova operates a bit like a scam, especially when it comes to quality and customer service. Some have had issues with refunds and misleading product descriptions, so it's wise to be cautious before making a big purchase.
Many users have expressed frustration with Fashion Nova's return policy, claiming that getting a refund can be a real hassle. Some people have said their items don't fit as expected and that the return process is complicated and often unresponsive.
Honestly, the quality of Fashion Nova's clothes seems to be hit or miss. While some users have had good experiences, a significant number report receiving items that fall short of their expectations, describing them as poorly made.
Delivery times can be a bit unpredictable, with some users sharing that they've had long waits for their orders. While some did receive their clothes on time, others reported delays that were pretty frustrating.
Customer service at Fashion Nova seems to be a common pain point, with many users complaining about slow responses or unhelpful support. It can be tough getting assistance when there are issues with orders or refunds.
Some users have suggested checking out other online retailers if you're looking for quality and better service. Brands like Shein or local shops were mentioned as alternatives that might offer a better experience.