Good overall
mostly positive. had one issue that took a while to resolve but they did resolve it. would use again.
Garden
Read 7 verified reviews for Garden. See ratings, business responses, and what customers really think.
garden.comBerlin, US
technology-software
Founded: 1994
Rating: 4.0/5Based on 7 Reviews
- 5 ★: 3 Reviews
- 4 ★: 2 Reviews
- 3 ★: 1 Reviews
- 2 ★: 1 Reviews
- 1 ★: 0 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Garden
FireDragon_playsRating: 4/5Verified jake007Rating: 3/5Verified Its ok i guess. does the job but nothing special. a bit pricey for what it is imo
FireDragon360Rating: 5/5Verified Best I've tried
the support team actually knows what theyre doing. had my issue resolved in one chat session. rare!
GhostPlayer2025Rating: 4/5Verified Would recommend
does its job well, pricing is fair. a few rough edges but nothing major. good overall
NightTitan777Rating: 5/5 the support team actually knows what theyre doing. had my issue resolved in one chat session. rare ngl
IceKill_officialRating: 5/5 Top tier
been using this for like 6 months now and cant complain. does what it says on the tin personally
BlazeFrag_opRating: 2/5 Support took 5 days to reply and then just closed my ticket without fixing anything. joke of a company
About Garden: Reviews
Pros
- Cloud-based access enabling remote and flexible use
- Subscription model allows scalable usage and frequent updates
- Focus on improving business workflows through software
Cons
- No physical products for customers seeking gardening supplies
- Limited brand recognition compared to established gardening companies
- Potentially niche appeal restricted to SaaS users only
Business Description
**What is Garden?** Garden is a software-as-a-service (SaaS) company founded and headquartered in Berlin, Germany. It focuses on delivering cloud-based software tools designed to improve business workflows and productivity. Unlike gardening supply companies with similar names, Garden operates purely in the technology and software space. Its target audience includes businesses and professionals looking for SaaS solutions. **How does it work?** Garden provides its services via a web-based platform accessible through subscription. Users sign up and utilize various software modules depending on their business needs, enhancing operational efficiency or managing workflows. The SaaS model enables frequent updates and scalable solutions without the need for on-premise installations. Access and support are typically managed through online channels. **Products and services** Garden offers cloud-based software applications and tools structured to support business processes. These may include project management, collaboration, data analytics, or other enterprise functions delivered via the internet. The platform operates on a subscription basis, providing users access to software without physical products. The company does not engage in gardening products or retail but focuses on digital business services.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoresaas-softwarecloud-servicessubscription-softwarebusiness-process-managementsoftware-tools
Business activity: Garden
Response rate: 0%
Frequently Asked Questions about Garden
Why are there complaints about Garden.com's customer service?
A lot of folks have mentioned struggling to get responses from customer service. It seems like their ticket system doesn't always work well, leaving many feeling frustrated and ignored.
Is Garden.com a scam?
Some users have raised concerns about Garden being a scam, especially regarding missing orders and unresponsive support. It's worth doing thorough research before making a purchase to avoid potential issues.
What should I do if I don't receive my order from Garden.com?
If you don't get your items, contacting customer support is your first step, but many have reported slow or no responses. You might also want to dispute the charge with your bank if you can't resolve it with them.
Are the claims about Garden's pricing too good to be true?
Some users feel the deals offered seem too good to be true, which has led to skepticism about the service. It's always a good idea to check reviews and user experiences before making a commitment.
How is the user experience with Garden's software?
Some people have found the software handy for certain tasks, but with limitations in data access outside the app, it can be a bit frustrating. Overall, experiences vary widely depending on specific needs.
What are users saying about the quality of Garden's services?
Feedback on service quality is mixed; while some find it useful, others report significant issues with customer support and fulfillment. It's a mixed bag, so thinking it through based on your needs is essential.
