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Goat

Read 54680 verified reviews for Goat. See ratings, business responses, and what customers really think.

goat.com

Los Angeles, US

shopping-fashion

Founded: 1995

Employees: 2001-2500

Rating: 3.9/5Based on 54680 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Goat

  1. GhostTitan2024Rating: 5/5

    Highly recommend

    works great, no bugs, fast. what more do you want fr imo

  2. NightGlitch_clipsRating: 3/5

    más o menos, hay cosas que funcionan bien y otras que no tanto. la media sale en tres estrellas fr

  3. StormPhoenix_ytRating: 5/5

    Definately worth it. Been recommending it to everyone i know imo

  4. sarah_arRating: 5/5Verified

    Muy contento. Llegó antes de lo esperado y todo en perfectas condiciones

  5. IcePlayer420Rating: 4/5

    generally happy with this. the occasional bug is annoying but they fix things quickly

  6. VoidBear69Rating: 5/5

    Not gonna lie i was skeptical at first but its actually really good. prices are fair too imo

  7. NightViper2023Rating: 5/5Verified

    solid product, fair price, does what it promises. no bs, no hidden charges. refreshing imo

  8. IceLord_twitchRating: 4/5Verified

    good experience mostly. UI could be cleaner but functionality is all there fr

  9. ali_tr11Rating: 2/5

    No recomendado

    Una basura. Llevo 2 semanas esperando respuesta del soporte y nada!

  10. sarah_brRating: 4/5Verified

    en general satisfecho, hay cosas mejorables pero el núcleo del servicio funciona bien

About Goat: Reviews

Pros

  • Offers authenticated sneakers and apparel reducing risk of counterfeit products
  • Large and active marketplace with diverse product offerings
  • Supports both buying and selling with integrated authentication

Cons

  • Authentication process may add to delivery times
  • Higher prices compared to some other resale platforms
  • Limited customer service availability during peak demand

Business Description

**What is GOAT?** GOAT is a fashion resale platform established in 2015 and headquartered in Los Angeles. The company operates an online marketplace where consumers can buy and sell sneakers and apparel, with authentication services to verify product legitimacy. GOAT's customer base primarily includes fashion and sneaker enthusiasts interested in genuine second-hand products. **How does it work?** The GOAT platform allows users to list sneakers and apparel for sale, which are then authenticated through an in-house process to ensure legitimacy. Buyers can browse and purchase items with confidence due to the authentication guarantee. The marketplace supports peer-to-peer transactions facilitated by GOAT’s technology and authentication teams. **Products and services** GOAT offers a digital marketplace for sneaker and apparel resale, focusing on authentic second-hand products. The platform includes authentication services to verify listings before shipment. In addition to individual consumer sales, the marketplace supports brand collaborations and limited-edition releases. The product range covers various sneaker brands and fashion apparel, appealing to collectors and everyday consumers.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
peer-to-peersneakers-resalefashion-second-handauthentication-servicesonline-marketplacestreetwearverified-authenticapparel-resale

Business activity: Goat

Response rate: 0%

Frequently Asked Questions about Goat

How reliable is GOAT for buying sneakers?

A lot of users find GOAT to be legit for buying sneakers, but some have had issues with orders getting canceled or delayed. It's definitely a mixed bag, so it's good to check seller ratings before you buy.

What happens if my order is canceled on GOAT?

If your order gets canceled, some users reported that they either didn't receive a clear reason or they found out it was due to the seller not confirming in time. It can be frustrating, so just keep an eye on your notifications.

Is GOAT's customer service any good?

Honestly, many folks have said that GOAT's customer service isn't the best. A few users mentioned having to escalate issues just to get help, which can be a real pain when you need assistance quickly.

Can I trust GOAT for selling my sneakers?

Some sellers have had good experiences with GOAT, while others ran into delays or issues with shipping. It's usually safe to sell, but make sure to stay on top of your listings and follow the process closely.

What should I do if I never received my item from GOAT?

If your item doesn't arrive, some users found that reaching out to support is necessary, but your experience may vary. A few people reported long waits for responses, so patience is key.

Does GOAT charge any hidden fees when selling?

Most sellers mention that GOAT does take a fee from each sale, but it's usually clear upfront. Just make sure to review the terms before you list your items to avoid surprises.