10/10
Definately worth it. Been recommending it to everyone i know.
Gumroad
Read 480 verified reviews for Gumroad. See ratings, business responses, and what customers really think.
gumroad.comSan Francisco, US
marketplace
Founded: 2009
Employees: 20-50
Rating: 1.9/5Based on 480 Reviews
- 5 ★: 53 Reviews
- 4 ★: 16 Reviews
- 3 ★: 15 Reviews
- 2 ★: 11 Reviews
- 1 ★: 2 Reviews
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScoreCustomer reviews for Gumroad
ProRogueXxRating: 5/5Verified StormShot69Rating: 5/5Verified Not gonna lie i was skeptical at first but its actually really good. prices are fair too.
RageFox99Rating: 5/5 consistent experience every time. doesnt always wow but never disappoints either. thats rare imo
luca_esRating: 5/5Verified Excelente
Muy buena plataforma, llevo meses usándola y sin problemas. Lo recomiendo
XXLord_playsRating: 4/5 mostly positive. had one issue that took a while to resolve but they did resolve it. would use again tbh
harry_uk_jRating: 2/5Verified used to be good but they keep adding useless features and breaking the ones that worked. classic
ShadowLynx_twitchRating: 3/5 Ni bien ni mal
regular, funciona pero no destaca. para el precio que tiene esperaba algo mejor!
VoidPlayer99Rating: 5/5Verified Absolutely love it
works great, no bugs, fast. what more do you want fr
RageSpecter_playsRating: 4/5 mostly positive. had one issue that took a while to resolve but they did resolve it. would use again personally
rosa_mRating: 5/5 Best I've tried
my go-to for this now. tried 4 alternatives and keep coming back. something to be said for that imo
About Gumroad: Reviews
Pros
- Easy setup for selling digital products with minimal technical knowledge required
- Direct payment processing with multiple payout options
- Supports diverse digital goods including subscriptions and memberships
Cons
- Limited customization and branding options compared to some e-commerce competitors
- Fees can be relatively high for small-volume sellers
- No integrated marketplace discovery; creators must drive their own traffic
Business Description
**What is Gumroad?** Gumroad is an e-commerce platform founded in 2011 and headquartered in San Francisco, designed to help creators sell digital products. Its typical customers include independent artists, writers, educators, and developers who want a direct way to monetize their work. The company employs around 30 people and focuses primarily on digital product sales such as e-books, courses, software, and art. **How does it work?** Gumroad allows users to upload digital goods and configure pricing, licensing, and distribution details. Customers can purchase these products directly on Gumroad’s website or through links provided by creators. The platform handles payment processing, file delivery, and customer management, enabling creators to focus on their content production. **Products and services** Gumroad offers an online marketplace and e-commerce tools specifically for digital goods. Its services include payment processing, digital file hosting, subscription billing, and analytics for creators to track sales. The platform supports products such as e-books, membership subscriptions, downloadable art, software licenses, and educational content.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoredigital-goodse-commerceonline-paymentssubscription-softwarefile-deliverycreator-economyart-salescourse-platform
Business activity: Gumroad
Response rate: 0%
Frequently Asked Questions about Gumroad
What are the common payment issues people have with Gumroad?
Some users have reported problems with delayed payments and issues with their accounts not being compliant, which can disrupt cash flow. However, others have mentioned they receive payments promptly without any issues.
How reliable is Gumroad for selling digital products?
A lot of users say Gumroad is a solid platform for selling digital goods, especially because it allows creators to easily upload products and manage sales. Still, some people have raised concerns over review removals and limited customer support during issues.
What do people think about Gumroad's customer support?
Opinions on customer support are mixed; some users report that they had a positive experience, while others have faced difficulties and feel their concerns aren't adequately addressed. It seems to vary quite a bit depending on the issue.
Are there hidden fees when selling on Gumroad?
Users generally mention that Gumroad’s fee structure is pretty straightforward, but some have felt surprised by certain charges after making sales. It’s a good idea to check the terms to avoid any unexpected fees.
How fast are payouts from Gumroad?
While some creators receive their payouts weekly with no issues, others claim their payments have been skipped or delayed for various reasons. It really depends on your account status and compliance.
Can I bundle products or offer discounts on Gumroad?
Yes, many creators like how easy it is to create discount codes and bundle products on Gumroad. This flexibility is often praised as a great feature for promoting sales and attracting more customers.
