Hetzner logo

Hetzner

Read 2728 verified reviews for Hetzner. See ratings, business responses, and what customers really think.

hetzner.com

Gunzenhausen, DE

technology-software

Founded: 1997

Rating: 3.5/5Based on 2728 Reviews

GuardScore is based on recency, verified reviews, and review volume.

Learn more about GuardScore

Customer reviews for Hetzner

  1. NightKill_opRating: 5/5Verified

    Muy buena plataforma, llevo meses usándola y sin problemas. Lo recomiendo

  2. pedro_esRating: 5/5

    No complaints

    the control panel is intuitive and the server specs are great for the price. no complaints.

  3. jose_auRating: 4/5Verified

    en general satisfecho, hay cosas mejorables pero el núcleo del servicio funciona bien personally

  4. xXFox666Rating: 3/5

    podría mejorar bastante. los básicos están bien pero los detalles fallan demasiado!

  5. akira_gamer2023Rating: 5/5Verified

    Excelente servicio, los precios son justos y la calidad es buena. 100% recomendado imo

  6. IceViper_realRating: 5/5Verified

    Muy contento. Llegó antes de lo esperado y todo en perfectas condiciones

  7. VoidGlitch777Rating: 5/5

    uptime has been basically perfect for 2 years. support is actually knowledgeable and fast. rare combo!

  8. NeonDuke_playsRating: 5/5

    Top tier

    migrated from a competitor and the improvement is night and day. setup was painless and performance is better.

  9. NightRogue_ggRating: 2/5Verified

    too many outages for a paid hosting service. affecting my business. looking for alternatives

  10. IceWizard_playsRating: 5/5Verified

    Absolutely love it

    one click installs, fast SSD storage, decent CDN included. everything you need to get started.

About Hetzner: Reviews

Pros

  • Competitive pricing for dedicated servers and cloud services
  • Strong focus on data protection compliance (GDPR)
  • Operations powered by 100% renewable green energy

Cons

  • Limited presence of official social media channels
  • Primarily targets European market, less localized support elsewhere
  • User interface and support may require technical knowledge

Business Description

**What is Hetzner?** Hetzner was founded in 1997 and is headquartered in Gunzenhausen, Bavaria, Germany. It operates in the web hosting and data center industry, providing services mainly to businesses. Its customer base includes small to large enterprises seeking hosting and cloud infrastructure solutions. Hetzner is known for offering cost-effective hosting services with compliance to data protection regulations such as the GDPR. **How does it work?** Hetzner provides hosting by operating data centers equipped with physical servers and cloud infrastructure. Customers can rent dedicated servers or use cloud services depending on their computational and storage needs. The company manages hardware, network connectivity, and security, enabling clients to deploy websites, applications, and services. Additionally, Hetzner emphasizes sustainable operation powered by 100% green energy. **Products and services** Hetzner offers dedicated servers, virtual private servers (VPS), cloud servers, storage boxes, and managed hosting services. Their portfolio includes domain registration, colocation solutions, and various networking options. Customers interact with Hetzner through a web-based control panel and APIs for automated server management. The company maintains compliance with regulations including GDPR and provides technical support alongside their service offerings.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

Learn more about GuardScore
web-hostingdedicated-serverscloud-infrastructuredata-centergreen-energy-hostinggdpr-compliant-hostingvps-hosting

Business activity: Hetzner

Response rate: 0%

Frequently Asked Questions about Hetzner

Is Hetzner reliable for long-term hosting?

A lot of users have been with Hetzner for years without major issues. They've reported only minor hiccups here and there, which is pretty normal for any hosting service.

Have there been any significant outages with Hetzner?

Most long-term users mention that they've experienced very few short outages, often lasting just a few minutes. So, overall, uptime seems solid for many.

What issues do users face with Hetzner's service?

Some users have pointed out that they encounter occasional problems, like servers freezing or minor reboot issues. But these seem to be relatively rare and manageable.

Are there any concerns about fraud with Hetzner?

Yeah, some users mentioned that fraudsters sometimes use stolen credit cards for payments, leading to chargeback issues for Hetzner. This can affect the reliability from a business perspective.

Is Hetzner's support helpful if you run into problems?

Many people say that Hetzner's technical support is pretty good, though experiences can vary. If something goes wrong, they usually get help, but long wait times can happen sometimes.

Are the prices at Hetzner competitive?

Most users agree that Hetzner's pricing is quite affordable, especially for the quality of service offered. If you're looking for budget-friendly options, they seem to stand out in the market.

Hetzner Reviews & Ratings | GuardOpinion