paid for a year subscription and barely use it because half the features dont work properly personally
Hidemyass
Read 95 published reviews for Hidemyass. See ratings, business responses, and signals available on GuardOpinion.
Website: hidemyass.com
Category: technology-software
City: London
Country: US
Founded: 2005
Employees: 51-100
Rating: 4.1/5Based on 95 Reviews
- 5 ★: 53 Reviews
- 4 ★: 15 Reviews
- 3 ★: 16 Reviews
- 2 ★: 6 Reviews
- 1 ★: 5 Reviews
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScoreCustomer reviews for Hidemyass
carmen_realRating: 2/5 BlazeCode_hdRating: 5/5 Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍 imo
xXKnight_opRating: 3/5 decent product but the UI needs work. not terrible not great!
XXKraken666Rating: 3/5Verified Average
Its ok i guess. does the job but nothing special. a bit pricey for what it is tbh
VoidViper500Rating: 4/5 good value for money, does what i need. onboarding could be better but im happy now imo
ElitePhoenix88Rating: 4/5 solid product, would give 5 stars if support was faster. everything else is on point.
GhostFox9999Rating: 3/5Verified Ni bien ni mal
podría mejorar bastante. los básicos están bien pero los detalles fallan demasiado!
sam_usRating: 3/5Verified Mixed feelings
average experience. works as described but not much to get excited about fr
NightEagle2025Rating: 4/5 solid product, would give 5 stars if support was faster. everything else is on point imo
StormBlade_twitchRating: 3/5 three stars because its fine but fine isnt good enough for what they charge tbh
About Hidemyass: Reviews
Pros
- Supports a wide range of devices and operating systems
- Extensive global server network for content unblocking
- User-friendly apps that simplify VPN connection setup
Cons
- Some advanced privacy features may be lacking compared to competitors
- Customer support can occasionally be slow or limited
- May experience slower speeds on certain servers during peak times
Business Description
**What is Hidemyass?** Hidemyass (HMA) is a VPN service founded in 2005 by Jack Cator. Headquartered in London, it employs over 80 people and targets individual consumers and businesses who require secure and private internet connections. The service is designed to protect user privacy and facilitate access to geographically restricted content. It serves customers on various platforms including PC, Mac, Android, iOS, Linux, and routers. **How does it work?** HMA encrypts a user's internet traffic by routing it through remote servers located worldwide. This masks the user's IP address and secures connections against interception or tracking. Users can select from multiple server locations to bypass geo-blocks and access content without restrictions. The software is compatible with a wide range of operating systems and offers apps that simplify the connection process. **Products and services** Hidemyass provides VPN subscriptions that offer encrypted browsing, anonymity, and access to content across different regions. Its service includes multiple apps for desktop and mobile devices as well as configurations for routers. The platform supports protocols ensuring secure communications and offers features like kill switches and IP address randomization. The VPN service aims to secure connections on both personal and public networks without storing user traffic data.
How is the GuardScore calculated?
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScorevpncybersecurityencrypted-browsinginternet-privacygeo-unblockingsubscription-softwareprivacy-software
Business activity: Hidemyass
Response rate: 0%
Frequently Asked Questions about Hidemyass
Why are there so many complaints about Hidemyass's customer service?
A lot of users have reported that their customer service can be unresponsive, especially when it comes to refund requests. Some people had to wait over a week for a reply, which is super frustrating.
Is the speed with Hidemyass really that good for streaming?
Many users say the speed is decent and that streaming services like YouTube and Netflix usually work fine, though some have experienced lag spikes. It seems to vary depending on server choice and location.
Has anyone had issues getting a refund from Hidemyass?
Definitely, several users have shared that they struggled to get refunds despite the company advertising a money-back guarantee. Not getting a response after multiple attempts has been a common problem.
Is Hidemyass worth it compared to other VPNs?
Opinions are mixed; some users feel it's decent if you can get a good deal, while others think it's not as good as other VPNs they've tried. Overall, it seems to depend on what you're looking for in a VPN.
Are there many issues with connectivity on Hidemyass?
Some users have reported problems connecting to certain servers, which can be frustrating when you're trying to access specific content. It’s not uncommon for bigger VPN providers to have these types of issues.
Can I trust Hidemyass with my data?
This is a big concern for many, as some users are skeptical about how much data the service keeps. While Hidemyass claims not to store user traffic, trust can vary among users based on past experiences and the company's history.