Hims

Read 8171 verified reviews for Hims. See ratings, business responses, and what customers really think.

hims.com

San Francisco, US

health-medical

Founded: 1997

Employees: 2000-3000

Rating: 3.0/5Based on 8171 Reviews

GuardScore is based on recency, verified reviews, and review volume.

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Customer reviews for Hims

  1. EliteSpecter500Rating: 5/5Verified

    Definately worth it. Been recommending it to everyone i know fr

  2. GhostKill_fxRating: 5/5Verified

    Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍 ngl

  3. IceBeast_realRating: 5/5Verified

    Absolutely love it

    been using this for like 6 months now and cant complain. does what it says on the tin imo

  4. xXWarrior9999Rating: 4/5Verified

    Muy bien

    buen servicio, recomendaría con alguna reserva menor pero lo usaría sin problema imo

  5. james2023Rating: 5/5Verified

    Muy buena plataforma, llevo meses usándola y sin problemas. Lo recomiendo tbh

  6. VoidKing_gamingRating: 5/5

    Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl

  7. NeonFragXxRating: 4/5Verified

    Almost perfect

    solid product, would give 5 stars if support was faster. everything else is on point imo

  8. NeonLegend77Rating: 5/5

    Excellent!

    Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍 ngl

  9. max_de_xRating: 5/5Verified

    No complaints

    genuinely impressed, wasnt expecting much and got blown away. rare these days personally

  10. DarkLegend69Rating: 5/5Verified

    Una pasada

    llevo tiempo usándolo y nunca me ha fallado. precio justo y servicio de calidad.

About Hims: Reviews

Pros

  • Convenient telehealth access without in-person visits
  • Discreet home delivery of prescription and OTC products
  • Focused approach to men's health reduces stigma

Cons

  • Limited to men’s health, not offering services for other populations
  • Some users may require follow-up in-person care not provided
  • Prescription fulfillment depends on telehealth regulations varying by state

Business Description

**What is Hims?** Hims is a telehealth company founded in 2017 and headquartered in San Francisco, California. It focuses on providing medical products and services specifically for men's health issues. The company targets male consumers looking for accessible healthcare solutions for conditions such as hair loss, erectile dysfunction, and skincare concerns. Hims aims to reduce stigma around men’s health and make healthcare more approachable. It operates primarily through a digital platform where users can access licensed medical professionals online. **How does it work?** Hims provides users with the ability to consult licensed medical professionals via telehealth technology through an online platform. Customers can request diagnosis, prescriptions, and personalized treatment plans remotely. The company also ships prescription and over-the-counter products directly to customers’ homes. This model eliminates the need for in-person doctor visits, offering convenience and confidentiality. The platform integrates health screenings, professional consultations, and product delivery to create a streamlined user experience. **Products and services** Hims offers a range of services including telehealth consultations, prescription medications, and personal care products designed for men. Their product categories include treatments for hair loss, erectile dysfunction, skincare products, and general wellness supplements. The platform provides medical assessments and prescriptions which are fulfilled by licensed pharmacies. Products are delivered through direct-to-consumer shipping. The service operates within the telemedicine legal framework to ensure compliance and safety.

How is the GuardScore calculated?

Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.

Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.

Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.

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telehealthonline-consultationsmens-healthprescription-medicationshair-loss-treatmenterectile-dysfunctionskincare-productswellness-supplements

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Frequently Asked Questions about Hims

Does Hims really work for hair loss?

A lot of guys have mixed experiences with Hims for hair loss. Some say they've seen decent results, but others are not as impressed and feel it didn't help with their shedding. So, it really varies from person to person.

What are the customer service issues with Hims?

Some users have reported frustrating experiences with Hims' customer service, mentioning slow responses and difficulties in getting help with their orders. It seems like if you run into a problem, you might have to be patient.

How do I cancel my Hims subscription?

Many people have said that cancelling your subscription can be tricky if you don't do it in time, usually at least 10 days before renewal. A few users found the cancellation process confusing, so it's a good idea to keep track of your timeline.

Are Hims products worth the hype?

Opinions on Hims products are all over the place. Some guys feel the products are effective and convenient, while others are skeptical about the efficacy. You might want to do a little research based on what you're looking for.

What if I have issues with Hims billing?

There are reports from users who've faced unexpected charges or issues with billing cycles. It's best to keep an eye on your account and reach out to customer service quickly if something seems off.

Is Hims' telehealth service easy to use?

A lot of users found the telehealth process pretty straightforward, which is a major plus. The ability to consult with a licensed professional from home is well-received, but some have mentioned hiccups in scheduling.

Hims Reviews & Ratings | GuardOpinion