Website: horizonmed.org
Category: health-wellness
City: Morgantown
Country: US
Employees: 11-50
**What is Horizonmed?** Horizonmed is a drug and alcohol testing company founded in 1999. Headquartered in Morgantown, West Virginia, it employs between 11 and 50 people. The company’s primary clients include businesses and organizations seeking compliance with workplace substance testing requirements. Horizonmed operates within the healthcare and medical testing industry, specializing in toxicology services. **How does it work?** Horizonmed conducts testing through specimen collection and laboratory analysis to detect the presence of drugs or alcohol in individuals. Clients, typically employers or regulatory bodies, engage their testing services to verify compliance with safety and legal standards. The company manages the logistics of sample collection and ensures confidentiality and accuracy in testing results. Their workflow supports routine and random testing programs. **Products and services** Horizonmed offers a range of drug and alcohol testing services, including urine, saliva, and other specimen collections. The company provides laboratory testing to identify various substances, supporting workplace safety policies and legal compliance. Services also include reporting of results and consultation on testing protocols. Their clientele primarily consists of businesses requiring employee screening and ongoing monitoring services.
Response rate: 0%
A lot of users found that they had issues with appointments, sometimes being left waiting for hours without any communication. It seems like there's a pattern of appointments being scheduled but not followed through, which can be pretty frustrating.
Some people ran into situations where they paid for appointments but never received the service, feeling completely ghosted. It might help to follow up via email since calling doesn't seem to get results.
Honestly, several users mentioned that their experiences with Horizonmed were much better compared to other places they tried, especially in terms of wait times and cost. Still, it's a mixed bag depending on individual experiences.
Many folks expressed that they faced challenges with communication, especially when trying to resolve issues or ask questions. It seems like reaching someone directly can be hit or miss, leading to more frustration.
Yep, a few users have pointed out that they've had uncomfortable experiences with staff making inappropriate comments. This has raised some concerns among clients about the professionalism of their team.
Most users say that Horizonmed provides clear reporting of results, which is crucial for employers needing to ensure compliance. Some appreciate the consultation services offered for understanding the testing protocols too.