bien en general, con pequeños detalles a mejorar pero satisfecho con la experiencia ngl

Read 1721 verified reviews for Hotmart. See ratings, business responses, and what customers really think.
hotmart.comAmsterdam, BR
marketplace
Founded: 2006
Employees: 5001-10000
GuardScore is based on recency, verified reviews, and review volume.
Learn more about GuardScorebien en general, con pequeños detalles a mejorar pero satisfecho con la experiencia ngl
Some things work well, others not so much. 3 stars feels about right personally
lowkey underrated tbh. doesnt get the hype but quality is there. definitely recommend tbh
Excelente servicio, los precios son justos y la calidad es buena. 100% recomendado tbh
Not gonna lie i was skeptical at first but its actually really good. prices are fair too
works great, no bugs, fast. what more do you want fr ngl
genuinely impressed, wasnt expecting much and got blown away. rare these days imo
mostly positive. had one issue that took a while to resolve but they did resolve it. would use again!
used to be good but they keep adding useless features and breaking the ones that worked. classic ngl
Honestly one of the best platforms ive used in a while. delivery was fast and no issues at all 👍.
**What is Hotmart?** Hotmart was founded in 2011 and is headquartered in Amsterdam, Netherlands. The company operates a digital marketplace primarily targeting creators who offer digital products, such as online courses, ebooks, and software. Its customer base includes entrepreneurs, content creators, and affiliates who want to commercialize digital content. Over the years, Hotmart has expanded its workforce to more than 1,700 employees to support its growing global operations. **How does it work?** Hotmart functions as a digital product sales and distribution platform, allowing product creators to upload and sell their goods online. The platform offers tools for payment processing, product delivery, and affiliate marketing management, enabling creators to build networks of promotion partners. Customers purchase products through the platform, which handles the transactions and distribution of the digital content. The system is designed to be user-friendly for sellers and affiliates, streamlining digital commerce. **Products and services** Hotmart’s offerings include digital product hosting, payment gateway services, and affiliate marketing management software. It supports diverse digital formats like online courses, ebooks, and software licenses. The platform also provides analytics, marketing tools, and integration capabilities to help sellers optimize sales. Hotmart's services cater to individuals and businesses seeking to monetize digital creation and leverage affiliate networks for wider outreach.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Only reviews from real, verified customers are counted in the GuardScore.
Volume · The more reviews a business has, the more reliable and stable its GuardScore becomes.
Learn more about GuardScoreResponse rate: 0%
A lot of users have complained about their products being taken down without clear reasons. Some found it frustrating when they received vague messages about content not being related to their product, which left them feeling confused and unsure about what to do next.
Some users have raised concerns that Hotmart resembles a pyramid scheme because of its aggressive recruitment tactics. While it's meant as a marketplace for selling digital products, this perception has made potential users skeptical about its legitimacy.
Users have reported experiencing payment issues, like slow withdrawals and difficulties in accessing funds. This can be frustrating, especially for creators who rely on timely payments to sustain their business.
Opinions are mixed; some sellers feel that the fees are justified given the features and support Hotmart offers. However, others have expressed dissatisfaction, thinking the commissions are too high for what they receive in return.
A few users shared their experiences about closing their accounts, mentioning that they had to go through a support ticket process. It can take some time and might be a hassle, but it’s doable if you reach out to their customer service.
User experiences with Hotmart's customer service seem to vary widely. Some have noted quick responses, while others have faced long wait times or unsatisfactory solutions, which can be really frustrating when you're in a pinch.