Super smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl!
Read 84 published reviews for Huel. See ratings, business responses, and signals available on GuardOpinion.
Website: huel.com
Category: e-commerce-retail
City: Tring
Country: GB
Founded: 2000
Employees: 500-600
GuardScore summarizes signals such as recency, review volume, verification signals, response activity and moderation patterns. Paid plans do not increase it.
Learn more about GuardScoreSuper smooth experience tbh. Had a small issue and support fixed it in like 20 mins ngl!
llevo tiempo usándolo y nunca me ha fallado. precio justo y servicio de calidad fr
10/10 would recommend to anyone. my whole team uses it now lol tbh
the support team actually knows what theyre doing. had my issue resolved in one chat session. rare fr
average experience. works as described but not much to get excited about
absolute garbage. waited 3 weeks for nothing. never again personally
works great, no bugs, fast. what more do you want fr tbh
good experience mostly. UI could be cleaner but functionality is all there fr
el soporte es muy atento y resuelven las dudas rápido. eso genera mucha confianza ngl
literally the worst customer service ive ever experienced. rude, unhelpful, and slow. avoid
**What is Huel?** Huel is a food company founded in 2012 and headquartered in Tring, United Kingdom. It provides nutritionally complete meals designed to deliver all 27 essential vitamins and minerals along with protein, essential fats, carbohydrates, fiber, and phytonutrients. The company's target customers are primarily consumers looking for convenient, balanced nutrition solutions. Huel employs around 500 people and operates in the food and grocery industry. **How does it work?** Huel offers meals in various forms, such as powders, ready-to-drink shakes, and bars, which are designed to provide complete nutrition in a convenient format. Customers can order products online and receive them through delivery services. The company formulates its products to meet specific nutritional profiles, aiming to provide a balanced mix of macronutrients and micronutrients that fulfill daily dietary requirements. **Products and services** Huel's product range includes powdered meal replacements, ready-to-drink nutritional shakes, and protein bars. These products are designed to be nutritionally complete, offering a measured portion of vitamins, minerals, proteins, fats, carbohydrates, and fiber. The company’s products are targeted at consumers seeking either on-the-go meals or full meal replacements that emphasize balanced nutrition. Distribution is primarily through online ordering with delivery to consumers, focusing on health-conscious individuals and busy lifestyles.
Recency · Recent reviews carry more weight than older ones, reflecting the current customer experience.
Verified reviews · Reviews with stronger experience signals may carry more weight in the GuardScore.
Volume · More reviews can make the score more stable, but it remains an informational signal.
Learn more about GuardScoreResponse rate: 0%
A lot of users have mentioned that the same flavor can taste very different from order to order, which can be pretty frustrating when you find one you like. Some even noted issues like finding unexpected ingredients in their powder, like plastic, which raises concerns about quality control.
Yeah, many users felt that Huel's customer service was one of the best out there, but recently, some have reported having issues with slow response times and unresolved problems. It's definitely a mixed bag now, with some claiming their recent experiences have gone downhill.
Honestly, taste can be super subjective, so it's not surprising there's a divide. Some folks find certain flavors too sweet while others think they’re bland, which suggests that Huel might need to tweak their formulations a bit to appeal to a wider audience.
Yeah, several users have brought up that the packaging can be a bit troublesome, with powder spilling out during opening. It seems like this might be due to static in the packaging, making it a messy experience for some.
Definitely, I've seen a lot of chatter about users experiencing issues with their orders lately, from delivery delays to missing items. It's something that has frustrated many long-time customers looking for reliable service.
Many customers have differing opinions about sweetness, with some saying the shakes hit that sweet spot while others think it’s overwhelming. This contrast in taste perception shows how personal these products can be for different people.